Generate intro markers when media added is not working

[eastward7475 0]

Emby version: 4.9.1.90 (docker)

OS: Debian Linux

 

When new media is detected and added to my TV library, I'm not seeing intro markers generated for the file. I have to manually run the task to get this to work. I've attached both server logs and a picture of my library settings. The file in this example is "TV/Pluribus/Season 01/S01E07 - The Gap - WEBDL-2160p.mkv"

 

 

Here's a screenshot from Chapter API also showing that intro markers for the new episode are not generated.

embyserver.txt

[Luke 42557]

Hi, one thing you could try is refreshing the metadata on it and see if that helps.

[eastward7475 0]

Hi Luke, thanks for the reply.

 

I refreshed metadata on this episode and do see the log entry, but nothing after.

 

2025-12-12 18:53:37.834 Info ProviderManager: RefreshItem Complete: 25839 Episode /data/media/TV/Pluribus/Season 01/S01E07 - The Gap - WEBDL-2160p.mkv

 

[Luke 42557]

Can you please provide the server log from when you did that? Thanks.

[eastward7475 0]

Sure thing. Attached here. You'll find the line above near the bottom.

embyserver.txt

[Luke 42557]

I would remove the chapter api plugin. Then restart the server and give it another try.

Also are you sure you configured the library options for the right library?

[eastward7475 0]

Hi, I can try removing the Chapter API plugin. I'm really just using that to verify if intro markers were created. All of the others worked with this plugin installed, but that was because I manually ran the intro marker task. The plugin is not configured for the intro markers at all, just to view them.

As for the library, I only have TV and Movies. The screenshot in the first post shows the settings for that.

What should I report back to help?

[Luke 42557]

1 minute ago, eastward7475 said:

The screenshot in the first post shows the settings for that.

 

Each library has their own settings, so that's what I'm referring to about making sure the library for this particular file is configured that way.

[eastward7475 0]

Understood. I've got two libraries configured. One for TV and one for Movies. The TV one has the generate intro markers as a scheduled task and when media is added.

As requested, I removed the Chapter API plugin, restarted the server, and the refreshed the metadata for this episode.

Here's the relevant log entry:

2025-12-12 23:14:18.672 Info ProviderManager: RefreshItem Complete: 25839 Episode /data/media/TV/Pluribus/Season 01/S01E07 - The Gap - WEBDL-2160p.mkv

I've also attached the full server log for you. Thanks for your help Luke.

embyserver.txt

[eastward7475 0]

Hey @Lukesorry to keep bugging you about this. I'm still experiencing this issue. Is there anything I can do to help debug?

[UsamaWaheed 16]

It sometimes happen to me as well. I just run the task.

[Luke 42557]

Hi, we are looking into this. Thanks.

[bb_ftw 0]

On 1/7/2026 at 7:47 PM, Luke said:

Hi, we are looking into this. Thanks.

I doubt that. You stopped responding to OP when they opened this back in December of 2025. And Its been 5 months since you posted that. I don't see a mention about this anywhere in any of the release notes published to GitHub.

[atcronin 0]

I am having the same issue by the looks of it.

my workaround is to setup a webhook to trigger the "Detect Episode Intros" task when new media is added to my TV libraries.

Guide:

1. note down the "Detect Episode Intros" scheduled task id from the url of the page where you add triggers to the task

2. create an api key - call it something relevant like "detect intros webhook"

3. add a webhooks notification under "{USERNAME} Preferences > Notifications" - will need the webhooks plugin installed.

4. call it something relevant like "Fire Detect Intros Task after Media Added"

5. set the url to: https://{EMBY_URL}/emby/ScheduledTasks/Running/{TASK ID}?api_key={API_KEY} filling in the correct URL,TASK_ID and API_KEY

looking something like this: http://locahost:8096/emby/ScheduledTasks/Running/41025d42ea034a89558382b16c965757?api_key=6fc562cf56074bb093ef814487c8039c

6. set request type to application/json

7. Select "New Media Added" under library

8. Optional, set "Limit library events to" to TV libraries with intro detection running during scan.

9. Save

10. Test it's working.

Edited 1 hour ago by atcronin