Emby is not fetching metadata

[HediSIX 51]

In the metadata manager, it's the screenshots I have put with the black background 

[Neminem 1518]

@sa2000we can do that via metadata manager in the Android App.

When you have more than 1 folder.

I also see this in Beta release.

I see this in stabel also.

Not sure if this is intended as it's different from Library setup

Where we have settings for all folders. 

[sa2000 674]

5 hours ago, HediSIX said:

In the metadata manager, it's the screenshots I have put with the black background

Can you try again but first using Metadata Manager to edit the folder setting for en or fr to remove the lock and see if that resolves the issue.

In my tests replicating your library setup, I had fr and en locked like you did and xx not locked as in your example.I put a movie in each and the one in the xx folder fetched metadata and the ones in the locked folders did not

 

[HediSIX 51]

First test with the same movie after removing the lock option and then launching a library scan, no update on the metadata.

I can try with a completely new movies also.

By the way, what does this option do normally ?

Edited November 26, 2025 by HediSIX

[sa2000 674]

8 minutes ago, HediSIX said:

First test with the same movie after removing the lock option and then launching a library scan, no update on the metadata.

I can try with a completely new movies also.

By the way, what does this option do normally ?

lets test with a new movie

May be it is working as intended. When you lock the folder metadata then no new metadata gets fetched

I am not sure exactly how it works - i was not aware that we had metadata options at folder level - let alone if it can be locked or not !

 

Edited November 26, 2025 by sa2000

[HediSIX 51]

Aha ! Now new movie added (Tron Ares) it did fetch the metadata.

I have attached the logs of your are interested. 

However if the movie is already there no uptade if the metadata are missing. Not sure if this is the intended behaviour.

Thank you that's a huge progress, I would not have thought of this option TBH.

Now I will try updating an existing movie via radarr see if it is working.

embyserver (7).txt

[Happy2Play 9780]

36 minutes ago, sa2000 said:

i was not aware that we had metadata options at folder level - let alone if it can be locked or not !

Yes, it is one of those options that makes troubleshooting a nightmare sometimes as everything within the folder inherits the LOCK.  It was nice back when Metadata Manager showed the lock per folder/item.  Now you have to navigate the levels to see if locked or not.

There are a couple topics on Tagging folder level to make access restriction a little easier also ie tagging one folder to block all the items instead of every item.

Edited November 26, 2025 by Happy2Play

[GrimReaper 4739]

4 minutes ago, Happy2Play said:

It was nice back when Metadata Manager showed the lock per folder/item.

This. 

[Happy2Play 9780]

7 minutes ago, GrimReaper said:

12 minutes ago, Happy2Play said:

It was nice back when Metadata Manager showed the lock per folder/item.

This. 

Yep the 4.6 days.

[sa2000 674]

2 hours ago, HediSIX said:

However if the movie is already there no uptade if the metadata are missing. Not sure if this is the intended behaviour.

One could argue that this is a bug - but not if it is locked.

If an item's lock is inherited from the parent and then you remove the lock on the parent, I would think that all the child items inherited locks should be removed. Issue arises if we cannot tell the difference between an inherited lock or a lock specifically set for an item. if that is the case, then we cannot just remove the items locks when the parent lock is removed.

 

Edited November 27, 2025 by sa2000

[Happy2Play 9780]

11 minutes ago, sa2000 said:

if that is the case, then we cannot just remove the items locks when the parent lock is removed.

Toggling lock on and off inherits to all children, but you can toggle children off per item if needed. 

Note adding any new items to a locked parent folder will automatically lock the child on import so no metadata is gotten.

 

 

[sa2000 674]

10 minutes ago, Happy2Play said:

Toggling lock on and off inherits to all children, but you can toggle children off per item if needed. 

I had lock on folder "en" in the movie library. The movie below the folder showed locks present on fields when editing metadata

I then edited metadata for the folder to remove the lock on folder "en" and saved. The movie below the folder remains showing the locks on the fields when editing metadata - so it did not inherit the unlocking of the parent. 

 

Edited November 27, 2025 by sa2000

[Happy2Play 9780]

1 minute ago, sa2000 said:

I had lock on folder "en" in the movie library. The movie below the folder showed locks present on fields when editing metadata

I then edited metadata for the folder to remove the lock on folder "en" and saved. The movie below the folder remains showing the locks on the fields when editing metadata - so it did not inherit the unlocking of the parent. 

 

No idea why you would see different as I tested on release and beta and don't see that behavior, as toggling parent folder on and off applies to all children in my tests.

[sa2000 674]

I see that the parent folder still has locks showing for fields even though i toggled the locked option at the bottom and saved the change

[sa2000 674]

Actually these folder locks also show for the xx folder which never had the lock

[Happy2Play 9780]

3 minutes ago, sa2000 said:

I see that the parent folder still has locks showing for fields even though i toggled the locked option at the bottom and saved the change

 

No those are individual field locks and they are unlocked per no color and lock is open but hard to see.

Locked field

Independent of full metadata lock at bottom.

 

 

Edited November 27, 2025 by Happy2Play

[Happy2Play 9780]

You have to remember lockdata is all data while lockedfields are only specific fields.

  <lockdata>true</lockdata>
  <lockedfields>Name</lockedfields>

lockedfields are not inherited.

[sa2000 674]

OK - it is correct for me. I did not know how to check the specific movies

So I had 

3 folders: en, fr, xx with en and fr having lock for future changes set in metadata manager edits

each folder having 1 movie

when i toggled the lock on the en folder. I can now see that the movie below it also has the lock removed at the bottom - in the "lock this item to prevent future changes"

A refresh metadata on this movie brought in metadata

I then removed the lock on the fr folder and that removed the lock on the movie below it

I then did refresh metadata for whole library and this remaining movie had metadata brought in. So it is working correctly

 

[sa2000 674]

3 hours ago, HediSIX said:

First test with the same movie after removing the lock option and then launching a library scan, no update on the metadata.

Can you change this to "Refresh Metadata" for the whole library instead of the scan. My tests indicate it should work.

[Luke 42077]

@HediSIXhas this helped?

[HediSIX 51]

Hi everybody, sorry long week ad couldn't do more test.

So:

1. This seemed to have solved the situation for new movies

2. Not sure this is working for movies that were previously detected by emby but without metadata. It did not update and did it myself. But then I had no other specimen to test onto

Thank you so much for your support. If I still notice some strange behaviour related to this, I'll post here.

Now I need to solve my dual language *arr stack. None of the media app I am using are really adapted for dual/multi language setup Emby is maybe the only one that is working as intended thanks to the subfolder language setup. Kudos for this option  

Edited November 30, 2025 by HediSIX

[Luke 42077]

1 hour ago, HediSIX said:

Hi everybody, sorry long week ad couldn't do more test.

So:

1. This seemed to have solved the situation for new movies

2. Not sure this is working for movies that were previously detected by emby but without metadata. It did not update and did it myself. But then I had no other specimen to test onto

Thank you so much for your support. If I still notice some strange behaviour related to this, I'll post here.

Now I need to solve my dual language *arr stack. None of the media app I am using are really adapted for dual/multi language setup Emby is maybe the only one that is working as intended thanks to the subfolder language setup. Kudos for this option  

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !