Searching for subtitles

[Ockingshay 3]

I was playing a film and noticed it didn’t have any subtitles, so I checked the wiki and it tells me to click on the dots, edit subtitles and then use the search, but i don’t get a search, I just get the list of existing files if present or blank!

 

what am i doing wrong? I have open subtitles plugin installed and I’ve added my registered details in settings. Running latest beta of server via docker.

[Ockingshay 3]

 I knew it would be a setting somewhere!

[Luke 42077]

Hi, I would check your emby user permissions and ensure they are granted access to subtitle downloading.

@sa2000

[Ockingshay 3]

1 minute ago, Luke said:

Hi, I would check your emby user permissions and ensure they are granted access to subtitle downloading.

Thanks Luke for replying, a lot more settings compared to plex, still learning the system. Would it be worth adding a note to the wiki that there is another condition before subtitles can be downloaded?

[Luke 42077]

Yes it would. Thank you.

[sa2000 674]

On 26/10/2025 at 21:40, Ockingshay said:

Would it be worth adding a note to the wiki that there is another condition before subtitles can be downloaded?

Thanks for bringing this up.

I have added a note and a screenshot to the article Manual Subtitle Downloads