remove/delete trailers library

[emby-newb 2]

Hey everyone, love this app so much bought a lifetime sub. I have pretty much everything set except I got bit by the trailers plugin. Didnt like how it worked, so I unchecked everything, turned everything off and deleted the plugin.

Well, it still shows in the UI. How do I get rid of it? I read several threads on the cinema intros/trailers plug in but didnt find the answer. I tried deleting the metadata, but was also met with frustration.

Thanks again

 

Edited October 21, 2025 by emby-newb

[GrimReaper 4739]

3 minutes ago, emby-newb said:

I unchecked everything, turned everything off and deleted the plugin

Are you sure you've removed Trailers plugin? If you have, have you restarted server afterwards? 

[emby-newb 2]

1 minute ago, GrimReaper said:

Are you sure you've removed Trailers plugin? If you have, have you restarted server afterwards? 

Yes, and yes. Got prompted to restart it because of an update. So I did. I also deleted the cinema intro plugin.

[GrimReaper 4739]

That's odd. If you go to your servers programdata\plugins folder, is there trailers.dll file present? 

Edit: In your user settings>Access tab, scroll all the way down, untick "All channels" - does it list Trailers channel there? 

Before that, if you enter Trailers library on Home Screen, are there actual trailers listed? 

Edited October 21, 2025 by GrimReaper
Append

[Happy2Play 9780]

May need to see the server log on startup but what do you see when you enter the library?

[Luke 42077]

Hi, try running the refresh internet channels scheduled task and then it should go away

[emby-newb 2]

9 hours ago, Luke said:

Hi, try running the refresh internet channels scheduled task and then it should go away

That did it, thanks again Luke, you rule

[emby-newb 2]

Thanks everyone for the suggestions. To answer:

 

@Happy2PlayI saw everything there, media and all, but none would play.

@GrimReaperYes, the trailer.dll was still present. If I entered the trailers library, the files were all there, just wouldnt play.