Remote devices cannot connect to server after update to 4.9.1.80 - Unraid

[SmallmanD04 1]

Updated the Emby Server container using the apps tab from the previous stable build to 4.9.1.80 After the update I can no longer remote access the server receiving this message on a google tablet "We're unable to connect to the selected server right now. Please ensure it is running and try again."

Roku TV app just closes after showing the Emby logo.

Tried to restart the container and the whole server with no luck. Reverted to 4.8.11.0 and still get the same issue.

No issues accessing the Web GUI or playing media on the home network.

Container Log File.txt embyserver.txt

Edited October 19, 2025 by SmallmanD04
Added more info

[SmallmanD04 1]

Followed the how to guide below. Allow remote connections is enabled. Checked tested remote access with external IP address. No issues.

 

 

[Luke 42077]

Hi, do you use a reverse proxy?

[SmallmanD04 1]

Hi Luke,

No reverse proxy being used.

I tried restarting the router. No luck.

Found a suggestion while googling to remove and re add the users Emby connect account emails. This worked. 
 

Thank you for reaching out. Let me know if there is anything else I can send to help you root cause if needed.