Emby deleting Posters

[James2901uk 1]

I've spent some considerable time using tiny media manager to scrape all the data for my movies and making sure their tagged properly and have posters and nfo metadata all in the folders, however it appears that Emby server is deleting these files on initial install, even though i have the save artwork next to file in folder unchecked it still deletes ALL my posters. I know this as having noticed this I then re-scraped all the data for my movies, deleted emby and associate files, and re-installed it only for it to delete them all again. Is this a fault with the software? frankly I'm glad i haven't had to do a refresh all metadata, and how is this fixed?

[GrimReaper 4739]

7 minutes ago, James2901uk said:

it appears that Emby server is deleting these files on initial install, even though i have the save artwork next to file in folder unchecked it still deletes ALL my posters

You need to have that checked for existing/local artwork not to be deleted. 

[Luke 42077]

20 hours ago, James2901uk said:

I've spent some considerable time using tiny media manager to scrape all the data for my movies and making sure their tagged properly and have posters and nfo metadata all in the folders, however it appears that Emby server is deleting these files on initial install, even though i have the save artwork next to file in folder unchecked it still deletes ALL my posters. I know this as having noticed this I then re-scraped all the data for my movies, deleted emby and associate files, and re-installed it only for it to delete them all again. Is this a fault with the software? frankly I'm glad i haven't had to do a refresh all metadata, and how is this fixed?

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[Luke 42077]

20 hours ago, GrimReaper said:

You need to have that checked for existing/local artwork not to be deleted. 

No, this isn't true.

[GrimReaper 4739]

4 minutes ago, Luke said:

No, this isn't true.

Since when? 

[James2901uk 1]

From the answers above it seems that there's a bit of confusion in regards to this issue and what should be checked or unchecked. I personally would have thought that as i already have ALL posters, fanarts and metadata in the folders by using tiny media manager then by leaving it unchecked that Emby would read the data from the folder and use this instead of scraping the data itself during the initial folder/library setup...which to me makes more sense. The way I see it and have interrupted it is that by checking the box i WANT Emby to go scrape and download all the necessary data for these files and save in the folder next to the media file. Surely there must be a way of changing the wording or action to make it clearer to the user what is ACTUALLY going to happen if this box is checked/unchecked.

[GrimReaper 4739]

I use exactly same setup as you do, TMM backend (NFOs, artwork) - Emby frontend, never had any issues with it (in like almost a decade), and always have Save artwork into media folders enabled. I do have all internal meta-downloaders and image-fetchers disabled so under no circumstances local provided metadata/artwork should be overwritten - or deleted. 

Tbh, I haven't toggled off Save artwork into media folders in years nor checked current behavior, so I might as well be wrong, but that it's simply one of the default library settings I turn on on every library creation and never think about it, frankly speaking. 

But we've all troubleshooted numerous topics of local artwork being deleted on db-only/server metadata folder-only setups. Granted, not every time it was Emby's fault, sometimes it was some other external software deleting those. But sometimes Emby did it as well due to library configuration and user action. 

In any case, server log would show what's actually occurring, you can post it when you notice images being deleted. 

 

Edited October 17, 2025 by GrimReaper

[James2901uk 1]

Thanks GrimReaper for your reply, last night i checked the box, rescraped the movie folder to get everything back and it seems fine now...granted when i edited the library folders it did say the changes would only affect new data and not existing...but i'll keep an eye on it and see what happens...and again, thank you for your help  it's appreciated.

[GrimReaper 4739]

1 minute ago, James2901uk said:

last night i checked the box, rescraped the movie folder to get everything back and it seems fine now

[Luke 42077]

3 hours ago, GrimReaper said:

Since when? 

Since always. The server will not delete your image files unless you use specific functions that might do that.

[Luke 42077]

1 hour ago, James2901uk said:

From the answers above it seems that there's a bit of confusion in regards to this issue and what should be checked or unchecked. I personally would have thought that as i already have ALL posters, fanarts and metadata in the folders by using tiny media manager then by leaving it unchecked that Emby would read the data from the folder and use this instead of scraping the data itself during the initial folder/library setup...which to me makes more sense. The way I see it and have interrupted it is that by checking the box i WANT Emby to go scrape and download all the necessary data for these files and save in the folder next to the media file. Surely there must be a way of changing the wording or action to make it clearer to the user what is ACTUALLY going to happen if this box is checked/unchecked.

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[GrimReaper 4739]

6 minutes ago, Luke said:

The server will not delete your image files unless you use specific functions that might do that.

 

1 hour ago, GrimReaper said:

we've all troubleshooted numerous topics of local artwork being deleted on db-only/server metadata folder-only setups. Granted, not every time it was Emby's fault, sometimes it was some other external software deleting those. But sometimes Emby did it as well due to library configuration and user action. 

 

[Luke 42077]

@James2901uk?