Ver.3.5.11 Crashes when playing music that requires transcoding

[keinishi72 2]

Emby for Android ver.3.5.11 crashes when attempting to play music that requires transcoding.

This does not occur when using Direct Play (without transcoding).
And this did not occur in ver.3.4.98.

This issue is occurring on multiple  devices, I checked this on two devices: the Xperia 1 IV and the Xperia 10 VI.

 

emby_android_1759820327854(1).txt

Edited October 7, 2025 by keinishi72
masking my domain on log

[keinishi72 2]

Emby Server Ver. : 4.8.11.0 and 4.9.1.80 on Windows x64

[Luke 42077]

@keinishi72Hi, can you please attach the emby server log as well? Thanks.

[keinishi72 2]

@Luke

This is server log.
The issue was reproduced around 2025-10-08 10:36.

 

embyserver.txt

Quote

2025-10-08 10:36:23.379 Info SessionManager: Playback progress (PlaylistItemMove) reported by app Emby for Android 3.5.11 on AIRI-S-SO52E playing TAK - glory MAX -to the MAXimum-. Position: 0 ms. PlaySessionId: 1759886534424

2025-10-08 10:36:37.752 Info SessionManager: Playback progress (PlaylistItemMove) reported by app Emby for Android 3.5.11 on AIRI-S-SO52E playing TAK x Sobrem - DIE IN. Position: 0 ms. PlaySessionId: 1759887387374

[Luke 42077]

Was any ffmpeg log generated?

[keinishi72 2]

 

It appears that no logs were generated for the time of the crash.

[Luke 42077]

hi, can you please try this sideload build and see if it resolves your issue?

https://emby.media/emby-for-android.html

Thanks.

[keinishi72 2]

I installed it, but the issues not resolved.

The ffmpeg logs are still not being output.

 

Edited October 9, 2025 by keinishi72

[Luke 42077]

OK can you please provide a log from the android app?

Thanks.

[keinishi72 2]

Android client (ver.3.5.12) logs here.

Thanks for investigating.

emby_android_1759978453921.txt emby_android_1759978470730.txt

[Luke 42077]

Hi, can you please try Emby for Android 3.5.13 and see if that helps:

Thanks.

[keinishi72 2]

@Luke

Thanks for fixing, and sorry for the delay in checking.

It works fine!