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HDR content not working properly, hardware tone mapping option missing


Go to solution Solved by Luke,

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Posted

Hi, I have a problem. For some reason every single hdr content isn't properly transcoded or detected. Neither software or hardware tone mapping is doing it's job. The hardware tone mapping option is missing on my end

Screenshot 2025-07-29 212453.png

Posted (edited)

if i play the movie directly in 4k 40mbs the hdr works properly, but if i ever lower the quality the movie goes back to desaturated. 

Screenshot 2025-07-29 213729.png

Screenshot 2025-07-29 213917.png

Edited by PINKISH
Posted

Hi. Do you have an active Premiere subscription?

GrimReaper
Posted

Also, which CPU & GPU your server machine has installed? 

Posted

I do have a premiere subcription and i have a ryzen 7950x and rx 7900 xtx

GrimReaper
Posted

There's no HW tonemapping support for AMD (i/d)GPUs  in stable 4.8+ server versions. 

Don't know is there any implementation in 4.9+ beta branch, @Luke

Posted
12 hours ago, GrimReaper said:

There's no HW tonemapping support for AMD (i/d)GPUs  in stable 4.8+ server versions. 

Don't know is there any implementation in 4.9+ beta branch, @Luke

I'm already in the beta version, so probably not. But why isn't there any hardware tone mapping support for AMD? Will it be added at some point?

  • Solution
Posted

HI, we'll have a new ffmpeg build on the server beta channel in the near future, so stay tuned for that. Thanks.

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