markzzzhome 1 Posted July 3, 2025 Posted July 3, 2025 Hi, I'm using Server to display a movie on my LG Emby app. When I play it using audio ITA DTS, it continue to freeze/blocks after some seconds. If I instead switch to ENG AAC, nothing happens. What's wrong? Here's the "ThrottleBySegmentRequest" logs, which is interrupted this way at some point: >> ThrottleBySegmentRequest: RequestPosition: 00:00:00 - TranscodingPosition: 00:04:47 - ThrottleBuffer: 288s (Treshold: 120s) 21:43:05.671 elapsed=00:01:40.29 frame= 9110 fps= 91 q=-1.0 size=N/A time=00:04:47.96 bitrate=N/A throttle=100 speed=2.87x 21:43:06.217 elapsed=00:01:40.84 frame= 9112 fps= 90 q=-1.0 size=N/A time=00:04:47.99 bitrate=N/A throttle=100 speed=2.86x 21:43:06.758 elapsed=00:01:41.38 frame= 9112 fps= 90 q=-1.0 size=N/A time=00:04:48.02 bitrate=N/A throttle=100 speed=2.84x >> ThrottleBySegmentRequest: RequestPosition: 00:00:00 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 288s (Treshold: 120s) 21:43:07.317 elapsed=00:01:41.95 frame= 9115 fps= 89 q=-1.0 size=N/A time=00:04:48.05 bitrate=N/A throttle=100 speed=2.83x 21:43:07.874 elapsed=00:01:42.49 frame= 9115 fps= 89 q=-1.0 size=N/A time=00:04:48.12 bitrate=N/A throttle=100 speed=2.81x 21:43:08.419 elapsed=00:01:43.04 frame= 9115 fps= 88 q=-1.0 size=N/A time=00:04:48.15 bitrate=N/A throttle=100 speed= 2.8x 21:43:08.973 elapsed=00:01:43.58 frame= 9118 fps= 88 q=-1.0 size=N/A time=00:04:48.19 bitrate=N/A throttle=100 speed=2.78x >> ThrottleBySegmentRequest: RequestPosition: 00:00:00 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 288s (Treshold: 120s) 21:43:09.520 elapsed=00:01:44.15 frame= 9119 fps= 88 q=-1.0 size=N/A time=00:04:48.22 bitrate=N/A throttle=100 speed=2.77x 21:43:10.074 elapsed=00:01:44.71 frame= 9119 fps= 87 q=-1.0 size=N/A time=00:04:48.28 bitrate=N/A throttle=100 speed=2.75x 21:43:10.635 elapsed=00:01:45.25 frame= 9119 fps= 87 q=-1.0 size=N/A time=00:04:48.34 bitrate=N/A throttle=100 speed=2.74x 21:43:11.189 elapsed=00:01:45.81 frame= 9122 fps= 86 q=-1.0 size=N/A time=00:04:48.34 bitrate=N/A throttle=100 speed=2.72x >> ThrottleBySegmentRequest: RequestPosition: 00:00:06 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 282s (Treshold: 120s) 21:43:11.725 elapsed=00:01:46.35 frame= 9123 fps= 86 q=-1.0 size=N/A time=00:04:48.41 bitrate=N/A throttle=100 speed=2.71x 21:43:12.286 elapsed=00:01:46.91 frame= 9123 fps= 85 q=-1.0 size=N/A time=00:04:48.44 bitrate=N/A throttle=100 speed= 2.7x 21:43:12.859 elapsed=00:01:47.47 frame= 9123 fps= 85 q=-1.0 size=N/A time=00:04:48.51 bitrate=N/A throttle=100 speed=2.68x >> ThrottleBySegmentRequest: RequestPosition: 00:00:06 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 283s (Treshold: 120s) 21:43:13.420 elapsed=00:01:48.04 frame= 9126 fps= 84 q=-1.0 size=N/A time=00:04:48.54 bitrate=N/A throttle=100 speed=2.67x 21:43:13.958 elapsed=00:01:48.59 frame= 9127 fps= 84 q=-1.0 size=N/A time=00:04:48.57 bitrate=N/A throttle=100 speed=2.66x 21:43:14.526 elapsed=00:01:49.13 frame= 9127 fps= 84 q=-1.0 size=N/A time=00:04:48.63 bitrate=N/A throttle=100 speed=2.64x 21:43:15.069 elapsed=00:01:49.69 frame= 9127 fps= 83 q=-1.0 size=N/A time=00:04:48.67 bitrate=N/A throttle=100 speed=2.63x >> ThrottleBySegmentRequest: RequestPosition: 00:00:00 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 289s (Treshold: 120s) 21:43:15.631 elapsed=00:01:50.26 frame= 9130 fps= 83 q=-1.0 size=N/A time=00:04:48.70 bitrate=N/A throttle=100 speed=2.62x 21:43:16.180 elapsed=00:01:50.80 frame= 9131 fps= 82 q=-1.0 size=N/A time=00:04:48.73 bitrate=N/A throttle=100 speed=2.61x 21:43:16.746 elapsed=00:01:51.36 frame= 9131 fps= 82 q=-1.0 size=N/A time=00:04:48.79 bitrate=N/A throttle=100 speed=2.59x >> ThrottleBySegmentRequest: RequestPosition: 00:00:00 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 289s (Treshold: 120s) 21:43:17.288 elapsed=00:01:51.92 frame= 9131 fps= 82 q=-1.0 size=N/A time=00:04:48.86 bitrate=N/A throttle=100 speed=2.58x 21:43:17.836 elapsed=00:01:52.47 frame= 9134 fps= 81 q=-1.0 size=N/A time=00:04:48.86 bitrate=N/A throttle=100 speed=2.57x 21:43:18.384 elapsed=00:01:53.00 frame= 9135 fps= 81 q=-1.0 size=N/A time=00:04:48.92 bitrate=N/A throttle=100 speed=2.56x 21:43:18.935 elapsed=00:01:53.56 frame= 9135 fps= 80 q=-1.0 size=N/A time=00:04:48.95 bitrate=N/A throttle=100 speed=2.54x >> ThrottleBySegmentRequest: RequestPosition: 00:00:06 - TranscodingPosition: 00:04:48 - ThrottleBuffer: 283s (Treshold: 120s) 21:43:19.489 elapsed=00:01:54.11 frame= 9135 fps= 80 q=-1.0 Any clues?
Luke 42078 Posted July 4, 2025 Posted July 4, 2025 Hi there, please attach the complete emby server and ffmpeg log files. Thanks.
markzzzhome 1 Posted July 4, 2025 Author Posted July 4, 2025 9 hours ago, Luke said: Hi there, please attach the complete emby server and ffmpeg log files. Thanks. Here you go. embyserver.txt ffmpeg-remux-d0773755-edbb-444c-bb27-5f0ede38c1ea_1.txt
markzzzhome 1 Posted July 13, 2025 Author Posted July 13, 2025 Hi, any news about this? Did you discover the problem?
markzzzhome 1 Posted July 22, 2025 Author Posted July 22, 2025 It seems the problem its the same now with every DTS audio file Strange, I used to watch those movies in the past, maybe a recent update?
brothom 177 Posted July 22, 2025 Posted July 22, 2025 (edited) @markzzzhomechanging audio codecs via transcoding shouldn't be that big of a deal, unless they're huge files (for example 7.1 with 4 mbps). I also noticed some issues with for example browser not being able to play EAC, so I convert those to AAC eventhough most tvs support that format. What does the dashboard activity section say when you're playing a DTS file? It should say it's transcoding similar to this right? Additionally > it continue to freeze/blocks after some seconds I also had similar issue when transcode throttling was enabled. Is throttling enable on your server and was this disabled before maybe? Edited July 22, 2025 by brothom
markzzzhome 1 Posted July 24, 2025 Author Posted July 24, 2025 On 7/22/2025 at 3:04 PM, brothom said: @markzzzhomechanging audio codecs via transcoding shouldn't be that big of a deal, unless they're huge files (for example 7.1 with 4 mbps). I also noticed some issues with for example browser not being able to play EAC, so I convert those to AAC eventhough most tvs support that format. What does the dashboard activity section say when you're playing a DTS file? It should say it's transcoding similar to this right? Additionally > it continue to freeze/blocks after some seconds I also had similar issue when transcode throttling was enabled. Is throttling enable on your server and was this disabled before maybe? Do you mean this? Its the same with both on/off. Also: what's "dashboard activity"? I just play on my TV connecting to Emby server, and it blocks always after some secs. If I play directly on pc, it works. So not sure whats going on?
brothom 177 Posted July 24, 2025 Posted July 24, 2025 35 minutes ago, markzzzhome said: Do you mean this? Its the same with both on/off. Also: what's "dashboard activity"? I just play on my TV connecting to Emby server, and it blocks always after some secs. If I play directly on pc, it works. So not sure whats going on? Yep that's what I meant. Dashboard Activity can be accessed when you visit your server, Click the profile button -> Manage Emby Server (works both on mobile and desktop). When someone is playing some media it will be viewed there under "Now playing" When some of these are not all "Direcy play", it means your server is transcoding. When your server is transcoding, it will take a couple of seconds to start. Chromecasts are notorious for supporting only a handful of codecs for example and almost always cause transcoding. Can you share a screenshot of what you see here when you're experience slowness?
markzzzhome 1 Posted July 25, 2025 Author Posted July 25, 2025 Here you go: Note: its not "slowness", it literally "stops" after some seconds... Emby its basically useless this way, don't want to return to Kodi or Plex
Solution AndreiP 33 Posted July 26, 2025 Solution Posted July 26, 2025 I suggest you to avoid DTS audio file in movies. When I use it my Emby server should transcode very often. Not all clients support this audio format. Just find the same movie with an ac3 or e-ac3 audio track or use a software to convert dts to one of that format.
markzzzhome 1 Posted July 26, 2025 Author Posted July 26, 2025 3 hours ago, AndreiP said: I suggest you to avoid DTS audio file in movies. When I use it my Emby server should transcode very often. Not all clients support this audio format. Just find the same movie with an ac3 or e-ac3 audio track or use a software to convert dts to one of that format. Which software can easily convert it?
AndreiP 33 Posted July 26, 2025 Posted July 26, 2025 5 hours ago, markzzzhome said: Which software can easily convert it? I used an old software before, not sure that I will find it. I'm sure you'll find the same movie on the internet, but with a different audio track. I will check however for the sofware.
Neminem 1518 Posted July 26, 2025 Posted July 26, 2025 I use Tdarr to do this Tdarr there is also fileflows FileFlows Then there is handbreak HandBrake: Downloads + many more out there.
markzzzhome 1 Posted July 27, 2025 Author Posted July 27, 2025 On 7/26/2025 at 5:16 AM, AndreiP said: I suggest you to avoid DTS audio file in movies. Ok, I'll convert again to AC3. Not sure why you dont suggest DTS on movies: isnt a format dedicates to movie? I'd expect Emby cover it, since its a standard
Neminem 1518 Posted July 27, 2025 Posted July 27, 2025 DTS is licensed and not all devices have that licensen in there FW. Thats why you are seeing this. 1
AndreiP 33 Posted July 29, 2025 Posted July 29, 2025 On 7/26/2025 at 2:51 AM, markzzzhome said: Which software can easily convert it? In used PopCornMKV AudioConverter https://popcorn-mkv-audioconverter.en.softonic.com/
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now