Emby Theater blacks out on fullscreen

[mbuser18 11]

System is Lenovo laptop running Windows 11, intel cpu, and nvidia gpu.

When I play in windowed mode everything is fine.  But then I switch to fullscreen and the video shows for a second, and then it goes to black (blank) but the audio is still playing and the emby overlays (controls, logos) are still showing.  I went int the video player and display controls and changed things a lot, but always the same result.  Any advice? 

[Luke 42077]

Hi, can you please show screenshot examples? Thanks.

[mbuser18 11]

This is what happens:

 

[Guest]

30 minutes ago, mbuser18 said:

This is what happens:

 

Can you pull up the stats and post a screenshot? 

[mbuser18 11]

here you go:

 

 

Edited May 5, 2025 by mbuser18

[Guest]

It's transcoding, and it shouldn't be. Check your settings for transcoding in the server and check your settings in the app. You've set a limit somewhere. And I'm thinking that because your refresh rate is 120, at full screen the server is struggling. But it shouldn't be transcoding. 

[mbuser18 11]

why shouldn't it transcode?  I'm remote and the internet connection is not strong.

[Guest]

18 minutes ago, mbuser18 said:

why shouldn't it transcode?  I'm remote and the internet connection is not strong.

Well, if you're remote then that's different. But there is a setting forcing it to 1Mb. And it's outputting 113fps, which is less than your display rate. Trying changing it to 60fps and see if it plays.

Edited May 5, 2025 by generiq

[mbuser18 11]

How do I change the fps?  The Emby Window setting has an option there for the nvidia gpu, and the drop down when i click it allows for 30fps or 48fps.  I tried both but still the same results when it goes fullscreen.

[Guest]

6 minutes ago, mbuser18 said:

How do I change the fps?  The Emby Window setting has an option there for the nvidia gpu, and the drop down when i click it allows for 30fps or 48fps.  I tried both but still the same results when it goes fullscreen.

Ok, so first choose your Nvidia adapter

 

Then also choose it in Windows

 

Then what options does Windows give you? And also check your Nvidia console. Your display may not support 60Hz, but try all of these settings and see what happens.

 

[mbuser18 11]

I think it is Gsync.  I disabled Gsync in the Nvidia control panel and now fullscreen works fine.

[Mkilbride 86]

Having this same issue and have been for months. Disabling GSync should not be something you have to do.

[Guest]

vrr is only supported through drm

https://mpv.io/manual/master/#video-output-drivers-drm-vrr-enabled