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Fresh install - Blank Collections


Go to solution Solved by Luke,

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indyjones
Posted

Hi All,

After a fresh install all my collections have no metadata just a blank folder icon. I have tried all the usual tricks of replacing all metadata and images, and searching for missing meta data etc but makes no difference.

image.png.8f1aef8d8f85be72bed512c5bf348450.png

Is there anything else I can try please? I have of course checked the correct settings on the movie libraries. 

image.png.f177bd3f9c076e56e882cdf184bcbfe4.png

Any suggestions would be greatly appreciated. 

GrimReaper
Posted
Just now, indyjones said:

Is there anything else I can try please? I have of course checked the correct settings on the movie libraries. 

Check the settings in your Collections library (same place where your movie libraries are). 

indyjones
Posted

Thanks, see below. Tried library scan and refreshing metadata (with images) on my movie libraries and still no luck :( 

image.png.376f87ee804c3b61f118f99d944464a8.png

Posted

Try using the manual image editor to see if you can download an image.

indyjones
Posted
20 hours ago, Luke said:

Try using the manual image editor to see if you can download an image.

image.png.c8a1af32b24104d8612f5b840192b8c9.png

That kind of worked ?

Posted

That's not the image downloader. Please try that using the image editor by clicking the search icon.

indyjones
Posted

Doh sorry of course:

image.png.1dcd444714996d80cb4ba9d6e22bfc02.png

Yeah that's working... Just need a way to do it automatically 😕 

  • Solution
Posted

I would try refreshing the metadata on one of the other ones and see if that helps.

indyjones
Posted
On 03/04/2025 at 23:48, Luke said:

I would try refreshing the metadata on one of the other ones and see if that helps.

Yeah did not work, if I use identify it pulls the data down, I just can't get it to automatically update. 

Posted

Yea I think that's because we don't match collections on name alone because it could cause a collection with a custom name to get matched to something on tmdb. That's why you had to use Identify.

indyjones
Posted

Dunno why it was not doing automatically, but multi-selected and refreshed metadata / images from within collections and they have come through. All back up and running now :)

  • Thanks 1
Posted

What version of the server is this?

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