Subtitles won't auto-download

[koalaty101 1]

Hi,

I'm trying to configure my Emby server to download subtitles for my movies, but the scheduled task doesn't seem to do much. When ever I run the scheduled task, it'll log a GET request to open subtitles with movie hash "afb5e9cdf2265b02" then stop.

I am still able to manually download subtitles through the Edit Subtitle option in the web app. I also tried testing out the Podnapisi plugin, but it doesn't seem to make a difference in the scheduled task if I try using that and have open subtitles unchecked in the library settings. i.e. It'll still log that same GET request to open subtitles. Tried restarting the server a couple of times throughout my troubleshooting, but keep getting that same log message.

The logs shows what happens when I try to a subtitle search by editing the subtitles on a movie from the web app  and when I run the scheduled task. Also attached a screenshot of my subtitle settings for my movie library

 

embyserver(1).txt

[Abobader 3464]

Hello koalaty101,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Hi, it's probably due to the "stop trying" option. Did you read the help text underneath that option?

[koalaty101 1]

Didn't read it close enough apparently. Tweaked that setting and it did download a few before hitting open subtitles download limit. Thanks for the help