Emby Windows App 2.210.2.0 cannot play any video

[ummetcivi 1]

I'm using the new Windows app and I can't play any content. I was able to play before version 2. It happens for all content.

What I tried for my server:

• Use ip:8096 without reverse proxy
• Use reverse proxy and local dns e.g. emby.lan:80
• Use reverse proxy and remote dns emby.x.com

I only see two different logs when this happens:

2025-01-14 21:49:59.468 Info Uygulama: ApplicationStateMonitorWinUI.Window_Activated
2025-01-14 21:49:59.683 Info WebView: Message received:  RaiseEventOneWay-NativeAppHost-resume-16  Size: 50
2025-01-14 21:50:00.472 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo canPlayMediaType 530 ["Video"] true
2025-01-14 21:50:00.472 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerWinAudio canPlayMediaType 531 ["Video"] false
2025-01-14 21:50:00.508 Info WebView: sendMessage: 1/1 ModuleFireEventOneWay IAppSettings_4 change 2  Size: 58
2025-01-14 21:50:00.509 Info WebView: Event fired: IAppSettings_4.change
2025-01-14 21:50:00.509 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo canPlayMediaType 532 ["Video"] true
2025-01-14 21:50:00.509 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerWinAudio canPlayMediaType 533 ["Video"] false
2025-01-14 21:50:00.510 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo getVolume 534 [] 100
2025-01-14 21:50:02.192 Info Uygulama: ApplicationStateMonitorWinUI.Window_Activated
2025-01-14 21:50:47.414 Info Uygulama: ApplicationStateMonitorWinUI.Window_Activated
2025-01-14 21:50:47.631 Info WebView: Message received:  RaiseEventOneWay-NativeAppHost-resume-17  Size: 50
2025-01-14 21:50:48.272 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo canPlayMediaType 535 ["Video"] true
2025-01-14 21:50:48.272 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerWinAudio canPlayMediaType 536 ["Video"] false
2025-01-14 21:50:48.305 Info WebView: sendMessage: 1/1 ModuleFireEventOneWay IAppSettings_4 change 2  Size: 58
2025-01-14 21:50:48.305 Info WebView: Event fired: IAppSettings_4.change
2025-01-14 21:50:48.305 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo canPlayMediaType 537 ["Video"] true
2025-01-14 21:50:48.306 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerWinAudio canPlayMediaType 538 ["Video"] false
2025-01-14 21:50:48.306 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo getVolume 539 [] 100
2025-01-14 21:50:48.574 Info Uygulama: ApplicationStateMonitorWinUI.Window_Activated

And this one:

2024-12-28 15:39:43.151 Error WebView: Error during callback execution for event 'playerchange': TypeError: player.isMuted is not a function
	URL: file:///C:/Program%20Files/WindowsApps/EmbyMedia.EmbyTheater_2.207.2.0_x64__svmepx4c03f7m/web/modules/emby-apiclient/events.js
	Line/Col: 1/688
2024-12-28 15:39:43.152 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo getVolume 178 [] 100
2024-12-28 15:39:43.152 Error WebView: Error during callback execution for event 'playerchange': TypeError: player.isMuted is not a function
	URL: file:///C:/Program%20Files/WindowsApps/EmbyMedia.EmbyTheater_2.207.2.0_x64__svmepx4c03f7m/web/modules/emby-apiclient/events.js
	Line/Col: 1/688
2024-12-28 15:39:43.152 Info WebView: Synchronous Invoke: 1/1 MethodInvokeSync PlayerMpvVideo getVolume 179 [] 100
2024-12-28 15:39:43.155 Debug WebViewAdapterWinUI: CoreWebView2_WebResourceRequested: WebResourceRequested: file:///C:/Program%20Files/WindowsApps/EmbyMedia.EmbyTheater_2.207.2.0_x64__svmepx4c03f7m/web/modules/common/dialogs/alert.js
2024-12-28 15:39:47.228 Info Uygulama: ApplicationStateMonitorWinUI.Window_Activated

 

[softworkz 5066]

Are any MpvPlayer logs generated?

[ummetcivi 1]

6 minutes ago, softworkz said:

Are any MpvPlayer logs generated?

Where to see them?

[softworkz 5066]

Settings >> About >> Logfiles (same list as the EmbyClient logs)

[ummetcivi 1]

3 minutes ago, softworkz said:

Settings >> About >> Logfiles (same list as the EmbyClient logs)

No other logs there, see:

[softworkz 5066]

Ok thanks.

Can you please post or PM one or two complete logs where playback fails?

[ummetcivi 1]

6 minutes ago, softworkz said:

Ok thanks.

Can you please post or PM one or two complete logs where playback fails?

Sent

[softworkz 5066]

Thanks for the logs!

Did you choose any different player in this menu?

[ummetcivi 1]

8 minutes ago, softworkz said:

Thanks for the logs!

Did you choose any different player in this menu?

Nope

[softworkz 5066]

The error in the log doesn't make any sense. It can call getVolume() but not isMuted(), even though both are at the same place on the same object.

What's weird is that you are the first one where this kind of error occurs. Is there anything special or different on your machine?

Would you be able to set everything to English? By that I mean

• Windows locale, location, language, input and (important) regional settings (including sorting)
• The language in the Emby app

Thanks

[ummetcivi 1]

23 hours ago, softworkz said:

The error in the log doesn't make any sense. It can call getVolume() but not isMuted(), even though both are at the same place on the same object.

What's weird is that you are the first one where this kind of error occurs. Is there anything special or different on your machine?

Would you be able to set everything to English? By that I mean

• Windows locale, location, language, input and (important) regional settings (including sorting)
• The language in the Emby app

Thanks

Setting Windows language to English solved the problem, thanks! Do you plan to fix it? 

[softworkz 5066]

2 hours ago, ummetcivi said:

Setting Windows language to English solved the problem, thanks! Do you plan to fix it? 

Sure, but we first need to understand what it is. It was just a guess because it was the last thing I could think of.

Would you be able to find out which of the language settings exactly makes the difference?

[ummetcivi 1]

11 hours ago, softworkz said:

Sure, but we first need to understand what it is. It was just a guess because it was the last thing I could think of.

Would you be able to find out which of the language settings exactly makes the difference?

Changing Windows language (only language, not locale etc) from Turkish to English worked. Changing Emby language doesn't have any affect.

 

[ummetcivi 1]

I was wrong. Changing Windows Locale to en_US without changing the Windows language worked.

[softworkz 5066]

4 hours ago, ummetcivi said:

I was wrong. Changing Windows Locale to en_US without changing the Windows language worked.

Could you post a screenshot showing which change you made exactly?

[ummetcivi 1]

1 hour ago, softworkz said:

Could you post a screenshot showing which change you made exactly?

 

[softworkz 5066]

Thank you very much!

I was able to identify the cause:

With Turkish locale, it converted the "I" of "IsMuted" to 

ısMuted instead of isMuted

(with the dotless 'i' being a letter I've never seen before  )

It's fixed for the next update. Thanks again!

[ummetcivi 1]

14 hours ago, softworkz said:

Thank you very much!

I was able to identify the cause:

With Turkish locale, it converted the "I" of "IsMuted" to 

ısMuted instead of isMuted

(with the dotless 'i' being a letter I've never seen before  )

It's fixed for the next update. Thanks again!

Awesome, thanks!