Emby for Android TV not letting me sign in to the user.

[Raptor6L 29]

Well, I've got no idea. I'm reasonably certain it's not my network. I'm down to the only possibility that it's the device not allowing me to sign the user in, even though it sees and brings up the user list. Every other wifi device I have signs out and back in as you'd expect it would, so it's just this projector.

I've got it working by signing in whilst connected by wire vie the usb\ nic dongle. It remembers the login settings so when I disconnect the wire and reconnect over wifi, it just goes straight into emby and away we go. I guess it's break again when emby next updates.

No permanent solution for this one, but that's for the help all the same. 

[MikaelKW 7]

I'm having similar issues on Emby for Android TV, where if i try to sign-in using the remote controller for TV, i get a message saying invalid credentials. However if i connect a PC-keyboard to the TV i'm able to sign in.

Tested on a Sony and Samsung TV.

I should also mention that this seems a bit sporadic as well. Sometimes it works just fine, other times it won't work at all, but it works 100% of the time with the keyboard connected.

Edited February 4, 2025 by MikaelKW

[Luke 42077]

14 minutes ago, MikaelKW said:

I'm having similar issues on Emby for Android TV, where if i try to sign-in using the remote controller for TV, i get a message saying invalid credentials. However if i connect a PC-keyboard to the TV i'm able to sign in.

Tested on a Sony and Samsung TV.

I should also mention that this seems a bit sporadic as well. Sometimes it works just fine, other times it won't work at all, but it works 100% of the time with the keyboard connected.

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[MikaelKW 7]

9 minutes ago, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

This is the error message i got when i tried just now:

Access token is invalid or expired.

[Luke 42077]

1 hour ago, MikaelKW said:

This is the error message i got when i tried just now:

Access token is invalid or expired.

Hi, can you please show a screenshot example? Thanks.

[MikaelKW 7]

9 hours ago, Luke said:

Hi, can you please show a screenshot example? Thanks.

Here is a picture i took from my TV

IMG_0853.heif

[visproduction 315]

10 hours ago, MikaelKW said:

Here is a picture i took from my TV

For Windows, you need to purchase a plug in to see the .heif image.  I think Apple users may not notice an issue.  If you want everyone to comment on your post, please don't use .heif images.

Also Safari inhibits access to just IP addresses.  It may block you alltogether.  Try opening an incognito browser window and using the http:// before the IP address.  Or try another browser brand.  Safari has gotten to be so security conscience, that most of my clients tell me not even to bother to test for Safari, becuase they don't want to spend extra funds for the online eCommerce site to be Safari friendly.

Edited February 5, 2025 by visproduction

[Happy2Play 9780]

19 hours ago, Luke said:

Hi, can you please show a screenshot example? Thanks.

reposted image above.

[Luke 42077]

13 minutes ago, Happy2Play said:

reposted image above.

OK @MikaelKWplease attach the emby server log from when this happened:

How to Report a Problem

Thanks.

[MikaelKW 7]

On 2/5/2025 at 7:33 PM, Luke said:

OK @MikaelKWplease attach the emby server log from when this happened:

How to Report a Problem

Thanks.

Sorry for the late response. Please look at the bottom of the log.

embyserver (1).txt

[Luke 42077]

On 2/16/2025 at 2:39 PM, MikaelKW said:

Sorry for the late response. Please look at the bottom of the log.

embyserver (1).txt 13.94 MB · 2 downloads

Are you using a reverse proxy?

[MikaelKW 7]

On 2/24/2025 at 6:05 AM, Luke said:

Are you using a reverse proxy?

Yes, im using NGINX

[Luke 42077]

8 hours ago, MikaelKW said:

Yes, im using NGINX

OK please see here 

 

[MikaelKW 7]

26 minutes ago, Luke said:

OK please see here 

 

Hmm... Okay so i've been looking through the guide, but i'm wondering if there are any guides for us who are using NGINX Proxy Manager (the GUI version)? Thanks.

[MikaelKW 7]

Update: I think i've got it working. I'll be testing some more to see if this maybe have solved the issue.

[Nvitalian 8]

On 2/26/2025 at 2:18 AM, MikaelKW said:

Update: I think i've got it working. I'll be testing some more to see if this maybe have solved the issue.

Would you be able to share your solution?

[MikaelKW 7]

On 3/4/2025 at 11:37 PM, Nvitalian said:

Would you be able to share your solution?

You basically have to follow this guide to get it working if you are using NGINX:

 

[MikaelKW 7]

If you use NGINX Proxy Manager (like me) just follow the guide from the user "weble" on page 11.