Strange problem

[Ninko 78]

Hi, 

Very strange problem just started. Around 11:50am everyday I get an email about 2 user policies being updated, but they actually haven't, or not from what I can tell. 

Any thoughts? 

Thanks

embyserver.txt

[sa2000 674]

3 hours ago, Ninko said:

Very strange problem just started. Around 11:50am everyday I get an email about 2 user policies being updated, but they actually haven't, or not from what I can tell. 

Did you edit any user details/settings in server settings ?

If not, you could enable Debug Logging and see if the log next time it happens would have some clues - see Debug Logging section here

 

 

 

Edited January 7, 2025 by sa2000

[Ninko 78]

1 hour ago, sa2000 said:

Did you edit any user details/settings in server settings ?

If not, you could enable Debug Logging and see if the log next time it happens would have some clues - see Debug Logging section here

 

 

 

No, not changed a thing, this is why it seems so strange and random. It's always the same 2 users as well, no one else.

[Ninko 78]

Happened again today at 11:50am GMT.

I had the extra logging on this time. 

embyserver.txt

[sa2000 674]

21 minutes ago, Ninko said:

Happened again today at 11:50am GMT.

Might be to do with the VirtualTV plugin. Could you remove that plugin and see if it goes away

Seems to coincide with

2025-01-08 11:50:15.748 Info SecurityManager: Registered for livetv-virtual

If it is not that, then would need to see more examples - perhaps taking copy of /var/packages/EmbyServer/var/config/users each day and zip and send me by PM the daily zipped copies and the logs from one or more times when it arises

Edited January 8, 2025 by sa2000

[Ninko 78]

Ok, I've uninstalled that plugin, we're see what happens tomorrow. But having looked closer at any differences in user settings, it seems to only affect those who have "Live TV" access on, so you may be right. 

What I don't understand is why has it started just recently, I've had that plugin installed for ages.

@pünktchenDon't know if you can chime in on this one?

Edited January 8, 2025 by Ninko

[pünktchen 1409]

Yes, VirtualTV is updating the user policies with Tag restrictions. But it should only happen if not all users (with live tv access) are enabled for the channels in the plugin settings.

Edited January 8, 2025 by pünktchen

[Ninko 78]

5 minutes ago, pünktchen said:

Yes, VirtualTV is updating the user policies with Tag restrictions. But it should only happen if not all users (with live tv access) are enabled for the channels in the plugin settings.

Right, there's my problem then, thanks @pünktchen

[pünktchen 1409]

Unfortunately that's currently the only way to hide live tv channels for some users. But it should also happen only once for each user unless you change the setting in the plugin or manually edit the Tags for those users.

[Ninko 78]

24 minutes ago, pünktchen said:

Unfortunately that's currently the only way to hide live tv channels for some users. But it should also happen only once for each user unless you change the setting in the plugin or manually edit the Tags for those users.

That's the thing, I've not changed anything for a long time and suddenly it's updating user profiles everyday at 11:50.

[pünktchen 1409]

2 minutes ago, Ninko said:

everyday at 11:50

Is that about the time the guide refresh is scheduled?

[Ninko 78]

1 minute ago, pünktchen said:

Is that about the time the guide refresh is scheduled?

It might have been, I can't remember and I've uninstalled the plugin for now to confirm the problem.

[pünktchen 1409]

If it is my plugin, ping me again.

[Ninko 78]

6 minutes ago, pünktchen said:

If it is my plugin, ping me again.

Thanks