Assistance setting up email notifications

[DancingTable 11]

Hello!

 

I am trying to set up email notifications from my server, but I get an error that gives me effectively no info. I have double checked all the info (username, server, password) is correct, and even tested it from another application and it worked fine. Can anyone help me fix this? 

[CBers 7450]

Have a read here and see if it helps, but you will need to supply more information if not, such as your email provider etc. 

 

Edited December 11, 2024 by CBers

[DancingTable 11]

I couldn't get it working from the information there.

 

I am using fastmail with my own domain.

I have set an app password and use that. I have also tried all combos of port 465/587 and SSL on and off. (Fastmail documentation says 465 with SSL, 587 with STARTTLS)

This is what my config looks like:

Edited December 11, 2024 by DancingTable
Adding info

[DancingTable 11]

This looks like the error report I can find in the logs:

2024-12-11 11:35:16.114 Error Server: Error processing request
    *** Error Report ***
    Version: 4.8.10.0
    Command line: /usr/lib/emby-server/EmbyServer.dll -programdata /config -ffdetect /usr/bin/ffdetect-emby -ffmpeg /usr/bin/ffmpeg-emby -ffprobe /usr/bin/ffprobe-emby -restartexitcode 3
    Operating system: Linux version 6.1.118-Unraid (root@Develop-612) (gcc (GCC) 12.2.0, GNU ld version 2.40-slack151) #1 SMP PREEMPT_DYNAMIC Thu Nov 21 15:54:38 PST 2024
    Framework: .NET 6.0.33
    OS/Process: x64/x64
    Runtime: usr/share/dotnet/shared/Microsoft.NETCore.App/6.0.33/System.Private.CoreLib.dll
    Processor count: 16
    Data path: /config
    Application path: /usr/lib/emby-server
    System.Net.Mail.SmtpException: System.Net.Mail.SmtpException: Syntax error, command unrecognized. The server response was: 
       at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.End(IAsyncResult result)
       at System.Net.Mail.SmtpClient.ConnectCallback(IAsyncResult result)
    --- End of stack trace from previous location ---
       at MediaBrowser.Plugins.SmtpNotifications.Notifier.SendNotification(InternalNotificationRequest request, CancellationToken cancellationToken)
       at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: System.Private.CoreLib
    TargetSite: Void Throw()

[Luke 42077]

Hi there, please attach the complete emby server log file. thanks.

[DancingTable 11]

Here

embyserver.txt

[Luke 42077]

Is it possible to get an error log from the email server?

[DancingTable 11]

Not as far as I can tell, if there is I don't know how and google isn't helping me find an answer on that

[Lessaj 467]

Try your SMTP username without the domain and see if that works or changes the error message.

[DancingTable 11]

Same error, it does not work

[DancingTable 11]

Update, it's working now. I have no clue what I did to fix it, but it's working soooo I'll take it. I just added the domain back to my username

Edited December 11, 2024 by DancingTable