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Emby Premiere device limit on new Google Streamer 4K device


Go to solution Solved by Marc_Ortego,

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Marc_Ortego
Posted

Hi all, I had unlocked Emby on my Chromecast with GoogleTV device back in February and have upgraded to the Google Streamer device.
I am connecting to the same server I had been connecting to, but when I try to play a video, I receive the Emby Premiere device limit has been exceeded message.

I thought I unlocked the app itself with my one-time unlock, but do is it actually unlocking the individual devices? If so, where do I go to pay to have the new device unlocked?
The app I'm using is called Emby for Android and the version is 3.4.20.

Thanks!

Posted

Hi, please email billingsupport@emby.media

Thanks !

  • Solution
Marc_Ortego
Posted

Thanks for the response, @Luke!

I have now emailed billing support with my question.

  • Thanks 1

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