Library scanning misses same folder over and over

[griffindodd 18]

Fresh install of Server 4.8.8.0 on Ubuntu 22

Files on Synology NAS

One of my movie folders keeps 'dropping off' my Emby library and I'm not sure why. 

I have four folders in my movie library, all have identical rights

• smb://<NAS-IP>/data/media/movies/HD Movie Archive
• smb://<NAS-IP>/data/media/movies/4k Movie Archive
• smb://<NAS-IP>/data/media/movies/HD Kid Friendly Movies
• smb://<NAS-IP>/data/media/movies/4K Kid Friendly Movies

The Folder '4k Movie Archive' is the largest with 282 subfolders, and is the one that keeps dropping from the library whenever it does a new automatic scan. If I kick off a manual scan it will see the folder and add all the movies. but then the next time Emby scans the folders it misses the 4K folder and all the movies disappear from the library again.

 

Below is an error report in the log when I start a manual scan. The file mentioned does exist on the server, the only difference I see is that it has an mkv extension.

*** Error Report ***

Version: 4.8.8.0

Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb

Operating system: Linux version 6.5.0-44-generic (buildd@lcy02-amd64-103) (x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0, GNU ld (GNU Binutils for Ubunt

Framework: .NET 6.0.25

OS/Process: x64/x64

Runtime: opt/emby-server/system/System.Private.CoreLib.dll

Processor count: 6

Data path: /var/lib/emby

Application path: /opt/emby-server/system

System.IO.IOException: System.IO.IOException: Create Handle Failed: media\movies\4k Movie Archive\Big.Fish.2003.2160p.UHD.BluRay.x265-bigfisHHH. NTStatus: FILE_DOES_NOT_EXIST

at EzSmb.Transports.Shares.Handlers.Bases.HandlerBase..ctor(SmbType smbType, ISMBFileStore store, String path, HandleType handleType, NodeType nodeType, HandleArgs args)

at EzSmb.Transports.Shares.Smb2Share.GetHandler(String path, HandleType handleType, NodeType nodeType, HandleArgs args)

at EzSmb.Transports.Shares.Bases.ShareBase.CreateFolder(Node node, String folderName)

at EzSmb.Node.CreateFolder(String folderName, String relatedPath)

at Emby.Server.Implementations.IO.SmbFileSystem.CreateDirectory(String path)

at NfoMetadata.Savers.BaseNfoSaver.SaveToFile(Stream stream, String path, LibraryOptions libraryOptions, CancellationToken cancellationToken)

at NfoMetadata.Savers.BaseNfoSaver.Save(BaseItem item, LibraryOptions libraryOptions, CancellationToken cancellationToken)

at Emby.Providers.Manager.ProviderManager.SaveMetadata(BaseItem item, LibraryOptions libraryOptions, ItemUpdateType updateType, IMetadataSaver[] savers, CancellationToken cancellationToken)

Source: Emby.Server.Implementations

TargetSite: Void .ctor(EzSmb.Params.Enums.SmbType, SMBLibrary.Client.ISMBFileStore, System.String, EzSmb.Transports.Shares.Handlers.Enums.HandleType, EzSmb.NodeType, EzSmb.Transports.Shares.Handlers.HandleArgs)

 

2024-08-11 10:56:04.996 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /opt/emby-server/bin/ffprobe -i "http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2F192.168.68.111%2Fdata%2Fmedia%2Fmovies%2F4k+Movie+Archive%2FBlack.Panther.2018.2160p.UHD.BluRay.x265-EMERALD%2FBlack.Panther.2018.2160p.UHD.BluRay.x265.10bit.HDR.TrueHD.7.1.Atmos-RARBG.mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data

Edited August 11, 2024 by griffindodd

[Happy2Play 9780]

smb paths don't always play well with Emby.  Dev will recommend mounting them locally.

 

[griffindodd 18]

OK thanks for the help, I will mount the folder in Ubuntu and point to that instead.

[Luke 42077]

Let us know how you get on. Thanks.

[griffindodd 18]

Everything seems to be staying as it should now that I am using a CIFs mounted volume.