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Remote connection issues


Go to solution Solved by GuyBee,

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Posted (edited)

I've been using Emby for a while now, and its been going great.
I even had remote https enabled (and https enforced for remote connections) and have been using it for about 6 months now with no issue.
I woke up today and its not working. Things I've done:

  • Restart Emby
  • Upgrade Emby to latest (4.9.xx to 4.9.26)
  • Redownload cert with different password and try that
  • Reenable / disable remote connections section
  • Restart PC

Nothing seems to be working.. however now I can connect remotely via http.. which is not at all what i want.
Secure connection mode is 'required for all remote connections'.

Port forwarding has always been there etc.

I can connect to another remotely available app via https..
They were using the same cert but i updated the emby one a week ago... old one expires in a day or 2.

Any input would be greatly appreciated, please and thanks :D
Very confused at the moment

Edited by GuyBee
forgot my manners and grammar.
Happy2Play
Posted

Probably need to see a server log after startup, rollover log will not have the information.

Posted

Do I just restart and get the latest log to attach here?

Posted

Also I just updated other app to use the same cert.. though this is cert and private key files.. and that's stopped working too.
Issue with the certificate? All I did was renew the existing one

Happy2Play
Posted
5 minutes ago, GuyBee said:

Do I just restart and get the latest log to attach here?

If your current log is from startup it will work but yes restart and wait about a minute.

Log should show if a cert issue.

  • Solution
Posted

Ok so I looked in the logs and saw that it was a password issue.. Fixed that.
Could that have been the issue all along? The weird thing is, I didn't update the password when the issue occurred. Very confusing.

  • Thanks 1
Posted
2 hours ago, GuyBee said:

Could that have been the issue all along?

It's possible, but what exactly was happening? What symptoms did you see? 

Posted

Just wasn't loading via browser - like it didn't exist.

Should I be able to access the remote url on http port via lan? If i do it on external network, it redirects me to https, but if i do it on lan it just goes to the http url with the standard "site is insecure".

Posted
Quote

Just wasn't loading via browser - like it didn't exist.

What exactly did you see in the browser?

Posted

I assume a 404.. it just wasn't loading then going to browser's default page when the URL doesn't resolve? Go to http://test.com/ and that's the equivalent of the experience I was having.

 

Posted

OK we really would need to know exact specifics, but I'm glad to hear that it's resolved now. Let us know if it comes up again. Thanks.

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