SKIP INTRO not working

[chrisrobbins1970 82]

Any idea why SKIP INTRO is not working on Roku?

I do have SKIP INTRO enabled

[speechles 2055]

Have you run the "Detect Episode Intros" within scheduled tasks? Are there intro markers for that item?

[chrisrobbins1970 82]

intro markers were set to never..changed

[chrisrobbins1970 82]

GRR..still no skip intro..setings on ROKU show SKIP INTRO enabled....server side, TV library Generate intro video markers; schedule as task and when media added.

detect intro markers, looks like it ran two weeks ago...hmmmm

[Luke 42080]

Hi there, can you please provide a specific example?

How to Report a Problem

Thanks.

[chrisrobbins1970 82]

I'll play a tv series and when the intro starts the SKIP INTRO button never appears. Tried on Roku, Android and Web App.

[ebr 16185]

29 minutes ago, chrisrobbins1970 said:

I'll play a tv series and when the intro starts the SKIP INTRO button never appears. Tried on Roku, Android and Web App.

How many episodes of that series and season do you have in your library?

[chrisrobbins1970 82]

tried mutiple series same issue.. for example: True Blood...7 seasons..12 epsiodes per season

[chrisrobbins1970 82]

 

My next thought is to re-run the DETECT EPISODES INTROS...but holy smokes this will take a lllooonnnggg time

Edited June 4, 2024 by chrisrobbins1970

[ebr 16185]

Hi. Doesn't look like it did anything (took 0 seconds) and it hasn't run in a long time so it doesn't seem the scheduled task is working...

[rbjtech 5284]

The 'ChapterAPI' Plugin will show you if the show in question actually has Intro's detected (they may not). 

Intro Summary (2nd tab) will show you the % of detected Intro's across all your shows.

If some have, and some haven't - then it's likely not a processing issue.

If you do a FULL Refresh metadata on a show, then it 'should' re-process that entire show for Intro's again.

[chrisrobbins1970 82]

Ok... nearly three days later; doing detect intro scan. All working now