Photos not showing correct size

[Checkoutside 18]

Just checking to see if this issue was ever fixed? (If so, I do NOT see it on my end). While I understand this is not a huge issue for most, it has now been over 2 YEARS that this simple issue has not been fixed! I have stopped using the Android TV version app and only use the Android app now, and I have stopped using Emby as my main server, but still keep it running as a backup server. I am using the latest Windows server stable version and the latest stable version on the TV. Again, all the TVs show the issue! Hopefully, you guys will take a look at this AND fix it sometime soon!

 

[visproduction 366]

A 3:2 image will not fit on a 1.78 aspect 16:9  ratio TV monitot, without the black bars left and right in order to show the entire image.

Filling the screen can only be made by either stretching the image left and right or cropping the image top and bottom.  Photographs, like any art form are usually judged by their enter image. Cutting off top and bottom or stretching the image is never an option for any professional display of photography, either on a monitor or presenting prints on a wall in an exhibit.  So, adjusting an image that is not original 16:9 or 1.78 aspect ratio will not fill a TV monitor.  If you cannot notice the difference and prefer cropped or stretched images, fine, but most people who love photography would never accept this.

I don't see any error in the example image.  There is essentially nothing to fix.  Is there some other issue, that I missed in this forum post?

[Checkoutside 18]

You did not read the original message very well at all! The issue is NOT left or right, it is on the bottom and maybe the top. The pictures very clearly show the difference. The Android TV app displays the photo correctly (as does Jellyfin and Plex), the Android (standard if they use that term anymore) does not! Pay attention to the signature on the lower left of the picture. They even said in later replies they had seen the issue and were working on it. 

 

[visproduction 366]

Check,

Aha, the signature cut off.  Does the TV cut off any other program?  Look at news shows with the bottom text scroll info.  TV's can have slight adjustments as well that can cut off the bottom and these might also vary depending on what video input, cable vs. Ethernet.  Sure it could be an Emby code issue.  Check to see if you can duplicate it with other shows and inputs or if the bottom of the image shows up on a different monitor.  

I will try to read the first info better.  Yours was a little but complicated.

[speechles 2102]

It might be trying to display it as a backdrop rather than an image. Backdrops depending on the resolution and aspect-ratio might get the scale to zoom treatment. Which would cut off some of the top/bottom if the image was narrow enough which this appears to be. When for photos it should always use scale to fit. That might be all this is.

[Checkoutside 18]

1 hour ago, visproduction said:

Check,

Aha, the signature cut off.  Does the TV cut off any other program?  Look at news shows with the bottom text scroll info.  TV's can have slight adjustments as well that can cut off the bottom and these might also vary depending on what video input, cable vs. Ethernet.  Sure it could be an Emby code issue.  Check to see if you can duplicate it with other shows and inputs or if the bottom of the image shows up on a different monitor.  

I will try to read the first info better.  Yours was a little but complicated.

I have not seen this happen with any other programs, and , on the same TV, the Emby Android for TV app displays the same files correctly! Yes, this was a bit complicated, and if I did NOT have the signature on my photos, I may never have noticed it. Some year maybe they will fix it but I am no longer holding my breath, it has been over 2 years already!

[Checkoutside 18]

1 hour ago, speechles said:

It might be trying to display it as a backdrop rather than an image. Backdrops depending on the resolution and aspect-ratio might get the scale to zoom treatment. Which would cut off some of the top/bottom if the image was narrow enough which this appears to be. When for photos it should always use scale to fit. That might be all this is.

Not what this is. On the same TV, the Emby for Android TV, Jellyfin, and Plex all show the photos correctly! Only the Standard Android app shows them like this. It is not a server issue, it is an app issue.

[speechles 2102]

1 hour ago, Checkoutside said:

Not what this is. On the same TV, the Emby for Android TV, Jellyfin, and Plex all show the photos correctly! Only the Standard Android app shows them like this. It is not a server issue, it is an app issue.

The app decides how to render the image. The backdrops usually get zoomed and cropped if they are not the exact resolution of the screen. Photos are scaled to fit.

The app is showing your photos as backdrops rather than scaled to fit images. That is likely all this is. It needs to understand the entire photo must be visible unlike backdrops. You want the entire photo in frame.

Edited 34 minutes ago by speechles