Video "unknown"

[Hispanico957 23]

Lately I have inserted some movies into Emby and the video codec is seen as "unknown"... yet checking them with MediaInfo they seem normal to me.

I tried to recode them with HandBrak but it doesn't solve the problem. What is the problem and how could I solve it?

 

Thnak

Hispa

[GrimReaper 4739]

Which server version? Which platform? If 4.8.4.0, there have been some issues with Linux-based systems with files not being probed, you can download and install replacement 4.8.4.0 build and see how does that compare. 

Edited April 21, 2024 by GrimReaper

[Hispanico957 23]

9 minutes ago, GrimReaper said:

Which server version? Which platform? If 4.8.4.0, there have been some issues with Linux-based systems with files not being probed, you can download and install replacement 4.8.4.0 build and see how does that compare. 

Yes i update Emby server some days ago with version emby-server-qnap_4.8.4.0_x86_64 for QNAP.

So which version i can use now awaiting fix, because the number release is the same ?

 

Thank

Hispa

Edited April 21, 2024 by Hispanico957

[GrimReaper 4739]

2 minutes ago, Hispanico957 said:

So which version i can use now awaiting fix ?

 

9 minutes ago, GrimReaper said:

you can download and install replacement 4.8.4.0 build

 

On 4/19/2024 at 9:08 PM, Luke said:

HI, apologies for the disruption. Replacement builds are currently uploading so please redownload the release from our website, install, and you should be good to go.

We'll also do a 4.8.5 this weekend to ensure everyone gets notified of the fix. Thanks.

 

[Neminem 1518]

Just wondering why is this posted under windows server forum section ?

[GrimReaper 4739]

3 minutes ago, jaycedk said:

Just wondering why is this posted under windows server forum section ?

Likely for visibility or OP wasn't sure where the issue lies, hence General/Windows, as it ain't Windows-only forum. Anyway, moved to QNAP forum now. 

[Happy2Play 9780]

  

On 4/19/2024 at 11:45 AM, Luke said:

I've reuploaded the qnap x64 release. Can you please try that and see if the issue is resolved? Thanks.

  

On 4/19/2024 at 12:08 PM, Luke said:

HI, apologies for the disruption. Replacement builds are currently uploading so please redownload the release from our website, install, and you should be good to go.

We'll also do a 4.8.5 this weekend to ensure everyone gets notified of the fix. Thanks.