cannot login on emby server 4.8.3.0 using google tv app

[mckarg 4]

Hi!

Im running emby app on sony tv (Google TV) and emby server 4.8.3.0 on Synology x64 DSM 7.2.

A few days ago, i updated emby server. Now i cannot login using google tv app. Login / usage with windows app / browser / ios is working without problems.

On Google TV i did reinstall and cleaning cache and data from emby app. Login still not possible. Error message (translated by me): wrong user or password although both is correct. And: emby is asking for a password for a user who doesn't have one.

Any idea what i could do?

Thanks in advance.

Michael

[ebr 16346]

 

Hi there, let's look at an example. Please attach the information requested in 

How to Report a Problem

 Thanks!

 

[mckarg 4]

Hi,

Just a few minutes ago i tried to login using app on sony google tv as "Michael" and "Kinder" and got the same error message (~ user or pw invalid). Right after that, i sent a log using the button ~ "send protocolls" in the google tv app - 17.03.2024 14:18:34 (UTC-5).

Additionally i'm sending logs and screenshot server overview from emby server running on synology nas.

 

Thanks

Michael

embyserver.txt embyserver-63846230400.txt hardware_detection-63846198606.txt

[mckarg 4]

Hey everyone,

after a few hours of several steps and changes it seems to work again. I can't tell what exactly made the difference.

I hope you didn't spend much time on thinking of my problem.

Thank you

Michael