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admin privileges and functions lost, YIKES


Go to solution Solved by benmoses,

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Posted

I was mucking around in the "Users" menu on the Dashboard in my admin account and I somehow managed to restrict or remove all of the Dashboard functions!  I have two other user accounts but they do not have admin/Dashboard privileges.  Is there a way to restore/reset the Dashboard functionality to admin user?

 

image.png.a74945047ab2d2ddcba9718c6e1abe38.png

 

Thanks!

Posted (edited)

If you are still logged in - see if you can create a new admin user quickly just in-case you get logged out... ;)

To note - If you have access to the file system on the host, then there is a way to reset the admin user - so fear not.

 

Edited by rbjtech
GrimReaper
Posted (edited)

It shouldn't be possible to have zero/no users with admin privileges, so either of two scenarios occurred here: either you have another admin user on your server (in which case you can log in as that user and restore admin privileges to affected user) or your Dashboard lost/is not showing Admin options, which has been known to happen under certain scenarios (hdd space running out, transcode-temp folder having excessive number of files...). 

Edited by GrimReaper
  • Solution
Posted

This worked!

Thanks for the quick responses! :)

Posted

This worked!

Thanks for the quick responses! :)

 

One question.  When editing this line

<IsAdministrator>false</IsAdministrator>

Is it understood/assumed that the attributes in this file apply only to the admin user?

Posted
2 hours ago, benmoses said:

This worked!

Thanks for the quick responses! :)

 

One question.  When editing this line

<IsAdministrator>false</IsAdministrator>

Is it understood/assumed that the attributes in this file apply only to the admin user?

Hi, yes it is. Glad you were able to get back up and running.

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