Playback Error

[Misinthe 46]

Hello everyone, I am getting an error, “No compatible streams are currently available. Please try again later or contact your system administrator for details.” My son was watching the episode halfway and the video went dark, only audio playing, when I stopped and tried to start again, I started getting that error. Any help would be appreciated! Thank you.

[Luke 42083]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Misinthe 46]

41 minutes ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Sorry about that!

It's on the Emby app for iPad OS, here is the log that I extracted when it happened just in case. Also, here's the MediaInfo Tree file for the Episode.

embyserver (1).txt Media.txt

[Luke 42083]

On 8/15/2023 at 9:10 PM, Misinthe said:

Sorry about that!

It's on the Emby app for iPad OS, here is the log that I extracted when it happened just in case. Also, here's the MediaInfo Tree file for the Episode.

embyserver (1).txt 889.66 kB · 2 downloads Media.txt 5.27 kB · 2 downloads

Please attach the ffmpeg log files as well. Thanks.

[Misinthe 46]

On 18/08/2023 at 20:05, Luke said:

Please attach the ffmpeg log files as well. Thanks.

Good evening @Lukewould the logs still be valid even though it's been so long? I can get them but I don't know if you can still see anything, also, the issue seems to have gone away on it's own. Thank you.

[Luke 42083]

If it comes up again then please attach both the emby server and ffmpeg log files. Thanks.

[Misinthe 46]

11 hours ago, Luke said:

If it comes up again then please attach both the emby server and ffmpeg log files. Thanks.

Will do, thank you for the support.