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Problem accessing emby server web interface


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jjstecchino
Posted (edited)

After an automatic update to Emby server beta for windows v 4.8.0.29 I am unable to access the web interface. It loads to the black page with the emby logo and it is stuck there.

If I inspect on the developer console I get an unauthorized error when loading itemcontextmenu.jsimage.thumb.png.c039ac9bd0163c494910af92bef1f933.png

 

Of note I can access the server from the Roku and embed theater without issues. The server seem to be working ok except for the web interface.

As I can not access the GUI I cannot get anonymized logs. If needed I can pm them.

I looked at them and I see no errors but some of these:

2023-06-07 21:06:41.430 Error Server: Access token is invalid or expired.

Everything was working ok last week. I believe the server was autoupdated to the new version a few days ago

Tied Safari, Chrome and edge. Tried to clear the cache on all 3 browsers

Thanks for any assistance

Edited by jjstecchino
  • Solution
seanbuff
Posted
5 minutes ago, jjstecchino said:

Everything was working ok last week. I believe the server was autoupdated to the new version a few days ago

Do you happen to have the 'Data Explorer' plugin installed? If so, try removing it and restarting.
 

 

jjstecchino
Posted
2 minutes ago, seanbuff said:

Do you happen to have the 'Data Explorer' plugin installed? If so, try removing it and restarting.
 

 

Yep! That was it. Removed and now all good. Thanks so much.

  • Like 1

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