Tutorial: SSH into Synology NAS with Useful Examples

[cul8rmom1 9]

Shouldnt be a hard disk issue.  Synology uses raid so it typically wont expose a disk problem to the os in that way.   Are you actually cd into the directories to make sure there is actually something there?  You could also just rename the directory.  Stop the emby service from auto starting.  Try and either rename it or take the permissions off then reboot the thing.  (hopefully whatever is holding it or doing something weird cant and gives up.). Then try to rename it or delete it or whatever.  You could also do ls -A to list all the stuff in the dir.  Some stuff could be hidden.  I dont mess with console much either but linux is bad about uppercase and lower case in commands (I think case sensitive is dumb .. but all the linux folks always have some random reason it makes sense heh).  I thought you had to use -R to recursively delete things .. that might be for chmod or whatever.  You could try using a piece of software called bitvise tunniler.  It pretty much does everything easier when messing with linux stuff.  Its all drag and droppy you dont have to learn a bunch of different stuff.  It can also make an ssh tunnel to rdp or use that ssh tunnel to create a local socks proxy (meaning you can tunnel your web traffic thru a proxy server … that is actually being made my tunniler over 443 if you want you know .. unfiltered internet access for some reason.  Just make sure you turn your login banner off :D.)

 

poopspan.  No promises but hit me up sometime and maybe we can do a discord screen share.  I have gotten a lot of support from this community and would like to pay some of it back.

I am also running synology DS1821+ DS1817+ and a few synology based VMs in an esx cluster.  I think we should be able to figure it out.

Have a good one. 

[Davey's 40]

I suspect that my database is corrupt and would like to download the statistics manually.

But first, I would like to know if I can add the statistics myself when I reinstall Emby from scratch?

-such as which content has been viewed
Additionally, I am curious what other data I can manually download/add to the new database

---
I know that your advice is to download the backup plugin and run it as described, but then the error in the database is backed up immediately as well.

 

[Davey's 40]

please see also my (dutch) topic: https://emby.media/community/topic/147091-strange-behaviour/

 

- I will first try to recreate the 'thuis' user, because the problems almost always occur under this user.

[Davey's 40]

How can I download the statistics manually?

Depending of the installation in my case volume1

Are all the statistics itself also stored in: /@appdata/EmbyServer?

Edited April 3 by Davey's

[Luke 42711]

On 4/3/2026 at 1:28 AM, Davey's said:

How can I download the statistics manually?

Depending of the installation in my case volume1

Are all the statistics itself also stored in: /@appdata/EmbyServer?

Hi, did you start with the instructions at the beginning of this posting?

[Astrocat 2]

Hi, thanks for this thread, maybe someone could help with fixing the no files found that is plauging my emby for the last two updates.

When I ssh to the Nas, the folders and files are different. If I delete the dtabases and rescan the libraries, will it fix the no files found ?

 

[seanbuff 1380]

29 minutes ago, Astrocat said:

If I delete the dtabases and rescan the libraries, will it fix the no files found ?

There should be no reason you need to delete your database.

30 minutes ago, Astrocat said:

help with fixing the no files found that is plauging my emby for the last two updates.

Have you tried creating your own topic describing the issues you are facing? Be sure to provide the appropriate log files and information as detailed here:  How to Report a Problem

 

[Grimmer 16]

16 hours ago, Astrocat said:

Hi, thanks for this thread, maybe someone could help with fixing the no files found that is plauging my emby for the last two updates.

Where are you getting the no files found issue? From Windows, within emby, etc.? 

I note that the files you included in your post have no group read/wite permissions and will only be visible/accessible to the emby server itself.  Depending on the situation that is giving the no files found, that might have something to do with it. (Also check the file permissions of the directories above that one. For example, a similar lack of group permissions would prevent a Windows samba share from seeing the files.) 

[Astrocat 2]

No items found, appears within emby client via http access for the tv's.

 

I have rescanned the libraries many times and refreshed the meta data many times

I guess deleting the db files might fix it

 

 

Edited 14 hours ago by Astrocat
edit image

[Luke 42711]

1 hour ago, Astrocat said:

No items found, appears within emby client via http access for the tv's.

 

I have rescanned the libraries many times and refreshed the meta data many times

I guess deleting the db files might fix it

 

 

Hi, please run a library scan and then attach the Emby server log:

How to Report a Problem

Thanks.

[Astrocat 2]

The logs include

Data path: /volume1/Emby
    Application path: /volume1/@appstore/EmbyServer/system
    System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/@database/pgsql' is denied.
     ---> System.IO.IOException: Permission denied

 

when I SSH to the NAS,  nopath to /volume1/@appstore exists

How can I uninstall emby, and re-install it. I have tried the post that mentions  ssh to ther nas and remove folders but it doesn't allow for a fresh install, wish the uninstall option in the NAS packages would uninstall emby completely.

 

 

[Luke 42711]

1 hour ago, Astrocat said:

The logs include

Data path: /volume1/Emby
    Application path: /volume1/@appstore/EmbyServer/system
    System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/@database/pgsql' is denied.
     ---> System.IO.IOException: Permission denied

 

when I SSH to the NAS,  nopath to /volume1/@appstore exists

How can I uninstall emby, and re-install it. I have tried the post that mentions  ssh to ther nas and remove folders but it doesn't allow for a fresh install, wish the uninstall option in the NAS packages would uninstall emby completely.

 

 

Hi, please attach the log file here so that we can try and help.

Regarding reinstall, you don't have to uninstall from DSM. Just shut the server down the server and delete the data folder:

Emby Server Data Folder

So yes this will require ssh.

[FrostByte 5513]

7 hours ago, Astrocat said:

The logs include

Data path: /volume1/Emby
    Application path: /volume1/@appstore/EmbyServer/system
    System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/@database/pgsql' is denied.
     ---> System.IO.IOException: Permission denied

 

when I SSH to the NAS,  nopath to /volume1/@appstore exists

How can I uninstall emby, and re-install it. I have tried the post that mentions  ssh to ther nas and remove folders but it doesn't allow for a fresh install, wish the uninstall option in the NAS packages would uninstall emby completely.

 

 

Normally you just use the chmod and chown commands for permission problems and all is good.

Here's what my permissions look like for the folder in your log (check for others)

drwx------ 1 postgres postgres 512 Jul 12 04:56 /volume1/@database/pgsql

However, if you need/want to go down that road then do the following as Luke mentioned.

• shut down Emby server
• ssh into your nas
• login as admin
• sudo rm -rf /volume1/@appdata/EmbyServer
• reinstall Emby

 

Edited 1 hour ago by FrostByte