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HEVC/x265 Transcoding doesn't work when transcoding to browser


Go to solution Solved by Happy2Play,

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dontpursueLuBu
Posted (edited)

I have this weird problem with HEVC content suddenly. When a browser (tested with Edge and Firefox) watches HEVC content and it has to transcode it, the video stutters and is distorted but the sound seems to be fine. The picture updates maybe every 2 seconds and is distorted. When i watch the same content on an iPad or TV it runs fine.

Log files for the  same file, transcoding to browser (error) and the other to iPad (runs fine).

 

This is the main error i guess:

Quote

18:11:36.476 [hevc @ 0xc42e40] No decoder surfaces left
18:11:36.476 [hevc @ 0xc42e40] decoder->cvdl->cuvidDecodePicture(decoder->decoder, &ctx->pic_params) failed -> CUDA_ERROR_INVALID_VALUE: invalid argument
18:11:36.476 [hevc @ 0xc42e40] hardware accelerator failed to decode picture
18:11:36.476 Error while decoding stream #0:0: Generic error in an external library
18:11:36.478 [hevc @ 0xc42e40] Could not find ref with POC 15

What could be the problem here?

ffmpeg-transcode-edf26163-8ff4-416a-afd5-b445a8b15779_1 (ipad).txt embyserver (ipad).txt ffmpeg-transcode-2b758818-13b4-416e-8b32-3ceed33f6efc_1 (browser).txt embyserver (browser).txt

Edited by dontpursueLuBu
Happy2Play
Posted (edited)

Believe is fixed in next beta as there are several topics in the testing area in reference to that specific error.

Do you have a CUVID decoder if you change HWA to Advanced?

Edited by Happy2Play
dontpursueLuBu
Posted
6 hours ago, Happy2Play said:

o you have a CUVID decoder if you change HWA to Advanced?

Yes. Should i activate them?

  • Solution
Happy2Play
Posted
7 minutes ago, dontpursueLuBu said:

Yes. Should i activate them?

Making it the primary decoder should correct the issue now until another fix goes out in the next release.

dontpursueLuBu
Posted

Works like a charm, thanks!

  • Thanks 1

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