First Time HDR Media Playing Colours Washed Out

[Spaceboy 2573]

took the syncbox out of the chain and it still direct plays. so i guess its the tv?

[GrimReaper 4740]

If you select Playback Correction twice in the OSD, do the colors look better? 

[Luke 42078]

Is the device connected directly to the TV, or is the AVR in the middle?

[Spaceboy 2573]

1 minute ago, Luke said:

Is the device connected directly to the TV, or is the AVR in the middle?

avr and syncbox in the middle but i've taken the syncbox out and that made no change. avr is not that recent, yamaha ysp2500.

12 minutes ago, GrimReaper said:

If you select Playback Correction twice in the OSD, do the colors look better? 

yes it works fine then. although there is still inconsistency in what is reported on the OSD, SFN and on the dashboard

[ebr 16178]

17 hours ago, FrostByte said:

Your SFN though isn't reporting HDR playback capability.  Shouldn't it say under Playback Info "HDR support: HDR10" if it did?

Yeah, that's what I was looking for.

Not sure why it isn't transcoding.  You don't have any transcode options disabled, right?

[Spaceboy 2573]

27 minutes ago, ebr said:

Yeah, that's what I was looking for.

Not sure why it isn't transcoding.  You don't have any transcode options disabled, right?

i don't think so:

 

[ebr 16178]

Yeah, looking at the TV logic, I don't think we ever put the transcode logic in for video range.  So that explains at least that much of it.

[Spaceboy 2573]

On 30/05/2023 at 15:52, ebr said:

Yeah, looking at the TV logic, I don't think we ever put the transcode logic in for video range.  So that explains at least that much of it.

over my head but hopefully if you can see the problem it can be fixed

[Spaceboy 2573]

still not fixed on standard android app

[Luke 42078]

On 5/27/2023 at 3:09 PM, Spaceboy said:

could this be due to upscaling settings onthe shield?

Just for testing purposes, did you try turning this off to see if it has an impact?

[Spaceboy 2573]

12 hours ago, Luke said:

Just for testing purposes, did you try turning this off to see if it has an impact?

as far as i can see its not possible to turn it off. i previously had it set to AI Enhanced where the movie direct played - setting it to basic, which seems to be the lowest level, makes no difference. it still direct plays

[Spaceboy 2573]

also tried the inbetween level, Enhanced, just for fun. still direct plays

[Spaceboy 2573]

ok, this is solved. by comparison with another user it was clear that i did not have the shield setting for "match content colour space" enabled. once enabled the shield does the proper tonemapping