Transcoding?

[Ninko 78]

Hi,

Could someone explain why this would be transcoding? As far as I know roku should support this file?

Thanks

[Luke 42083]

HI, it's converting to a compatible video framerate. Does that answer your question?

[Ninko 78]

No not really, Roku supports 50fps, does it not?

Thanks

[speechles 2055]

 

Your item is HEVC. Some Roku models will choke when fed HEVC above 30FPS. You can enable this option and turn it to YES.

We need to update that options help text. That HEVC at 60FPS isn't just restricted to RokuTV units.

 

Edited January 11, 2023 by speechles

[Ninko 78]

Hi,

It's a Roku model: 3810EU - Roku streaming stick+

Thanks

[speechles 2055]

You need to change the option shown above and your HEVC will playback above 30FPS.

[Ninko 78]

I'm not sure I have those settings.

[Ninko 78]

I tell a lie, I do have those settings!

Been awhile since I looked at the playback settings.

I'll let you know if it fixes the problem.

Thanks

Edited January 11, 2023 by Ninko