New Modem and Remote Access to Emby on Synology

[braddles69 7]

Sorry Moderators, moved this post to correct forum in Synology, feel free to delete please.

 

 

 

 

Edited November 22, 2022 by braddles69
moved to correct forum

[braddles69 7]

Hi all, my modem/router died yesterday, so dug out the old Telstra gateway as a backup, have reconfigured and all is well except for port access to my Synology Emby server.

I have local access to everything so that's fine. Running Emby 4.7.9 as per below,

 

Network tab setup is identical across all Emby servers as below

 

When trying to reach it from mobile (not on local network cellular only) using my Emby app, I only get the choice of my PC server (Windows) or my Laptop (Windows), not my Synology server (the shown IP address on the app is the same for both PC or Laptop, but no access to the Synology server 

Now, the PC that runs the emby server, is using the UPnP access, and I can remote access that, (it appears when using Emby Connect as well) and a laptop, as per the screenshot from Telstra gateway modem. as below

I also can remote access my DSM frontend (which is on the Synology), seen here as DSM Mobile, all these are on the same port forwarding IP

 

but can't figure out why I can't access my Emby server on the Synology (either through Emby Connect - doesn't show) or trying directly.

Any suggestions?

Following on from this, I made a new user for my Synology Emby Server, and signed in with this, and then when trying the mobile app, it now shows the Synology Server, but still won't get access in...

Edited November 22, 2022 by braddles69

[Luke 42078]

Hi there, did you follow the Emby Connect setup process?

https://support.emby.media/support/solutions/articles/44001160340-emby-connect

See the lower section titled guide for administrators.

[braddles69 7]

H Luke, yes Emby Connect was previously configured fine, I have a feeling that it is the Synology and router config pages that is limiting me, the Emby Connect works fine when I connect to my PC server from external, and the DSM Mobile is accessible  but I think the new router is not letting me config the access ports on the Synology.

Anyone had success with an old Telstra gateway 799VAC and Synology router config?

 

[Luke 42078]

7 hours ago, braddles69 said:

H Luke, yes Emby Connect was previously configured fine,

 

How exactly is it configured?

[David69 0]

Emby Connect is fine, as it allows me to sign in and access either the PC Emby server or the laptop Emby server, the issue is the port access to the Synology Emby Server

Edited November 22, 2022 by David69

[braddles69 7]

Sorry Luke posted the above using the dummy account I setup to test the Emby Connect from a fresh user

[Luke 42078]

Did you try doing a manual connection by entering the server address?

[braddles69 7]

Yep, and guess what, did a reboot of the modem and the port forwarding rules finally took and working now

Thanks Luke, sometimes it's the old "did you unplug it and wait and then plug it back in again"