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Unhandled Exception Error


Go to solution Solved by Luke,

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Posted (edited)

Lately I've been receiving this error that reads as follows; "Unhandled exception: Index was outside the bounds of the array."

When it shows up, it's completely random but often the error text boxes, stack, meaning one error on top of another as if the error occurred multiple times. The first time I saw the error was directly after this weekend prior's update.

 

This error closes out MBS whenever you exit from the box by clicking "ok". You also can restart without issue, until whatever causes it to happen again.

 

I am running MBS Version 3.0.5031.21343

Also I've been beta testing the Windows Phone app regularly (if that's information that is needed)

I don't know where the logs are located, otherwise I would post them.

Edited by godbodian
Posted

Logs are in the program data directory -> logs.

 

The program data directory is listed on the front page of the server dashboard.

Posted

Logs are in the program data directory -> logs.

 

The program data directory is listed on the front page of the server dashboard.

 

Luke, would it be in MediaBrowser or MediaBrowser-Classic?

Posted

whatever the one that is listed on the front page of the server dashboard.

Posted (edited)

whatever the one that is listed on the front page of the server dashboard.

 

Oh okay, I completely misunderstood. I have it now, thanks.

Edited by godbodian
  • Solution
Posted

Thanks. This is fixed for the next server release.

Posted

Oh no problem, glad I could help and thanks for responding so quick.

Posted

In the meantime if it continues to be a problem just remove the trailer plugin. 

Posted

Oh okay good to know.

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