Android apps can not connect with server

[Stevo909 1]

Hello, 

Emby on windows PC then open library in chrome on PC. Worked for years but can no longer find server in android apps today. Maybe issue is because I restored my chrome browser settings to default and cleared the cookies and cache today? Any help pls, going nuts w this. Thx

[Abobader 3464]

Hello Stevo909,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[GrimReaper 4740]

2 minutes ago, Stevo909 said:

Maybe issue is because I restored my chrome browser settings to default and cleared the cookies and cache today?

Hey up. That should have absolutely no effect at all on other client apps connectivity. Can you still access your server via Chrome (local Web app)? Your Android apps, are you connecting locally or via Emby Connect? Have you checked your firewall settings on your server machine that Emby can communicate? 

[Luke 42079]

What exactly happens on Android? Can you please describe that in more detail? Thanks.

[Stevo909 1]

Thanks much for the quick response. There's been a serious internet provider outage here in Canada for the past 24h. Now back up and tried again w your input and working again. Thank you!!

[Luke 42079]

Thanks for the feedback.