Movies or TV Shows not playing from HDMI on Qnap

[garegina 6]

Hello

I have a TS-453BE running Firmware 5.0.0.1986. I use the hdmi port out of the NAS to my TV. I have reinitialised the nas and formatted the HDD. I have installed Emby Server 4.7.2.0 and Emby Theatre 3.0.15. I have restarted the nas after installing the server and ET. When I start Emby Theatre it loads the TV shows  folder but when I play an episode from a TV Show all I get is a spinning circle and the show never starts playing. I can play the same TV show from another TV using the Android TV and it plays perfectly so I think the server is OK. It seems to be an issue with Emby Theatre on the NAS. Does anyone have any suggestions ?  Thanks Gary

[garegina 6]

Is anyone able to offer any suggestions please ?

 

[Luke 42077]

Hi there @garegina can we please look at a specific example?

Thanks !

[garegina 6]

Thanks Luke

No 1 is choosing the episode to watch and the next 4 is the spinning circle which last for about 2 -3 minutes then the circle goes away and I'm left with the picture and take about 6 clicks of back button to return to main menu. I have only replace  the one TV show but other shows behaved the same also. Thanks Gary

embyserver.txt

[garegina 6]

Hello Luke Is this the info that was required ?

Edited June 19, 2022 by garegina

[Luke 42077]

Hi, is Emby Theater on a Windows PC?

[garegina 6]

No its on a Qnap HybridDesk Station

[Luke 42077]

OK we're working on a new build of Emby Theater for linux. Please follow along here: 

Thanks.

[garegina 6]

Hi Luke This is a Qnap not Linux - Think this reply was meant for another emby user

[alucryd 315]

@garegina We'll also have updated Qnap packages, hopefully by the end of the week.

[garegina 6]

Ok Thanks for that @alucryd

[Luke 42077]

@garegina have you been able to try the latest build? Can you let us know how that compares? Thanks !

[garegina 6]

Hi Luke Thanks for your email Yes it is working again. I had been using an Nvidia Shield so I hadn't checked it lately buy yes it is working again on my Qnap. I'll use that now. Thanks again