Emby Not Detecting Nvidia GPU for Transcoding

[ZachR 2]

Good Afternoon,

 

First off, I'd like to thank the Emby Team for making an awesome and easy to use product. It's nice being able to host your own content.

Now, the main reason why I'm here is that I cannot get Emby to recognize my 1050ti for hardware transcoding. Attached is the most recent hardware initialization log.

I was able to have the card transcoding in 510.60.02, but I cannot get it to work in the latest driver (510.73.05).

Nvidia-Smi shows the card is recognized in Linux (see attached image).

I should also note that I use the following GitHub to remove the NVENC stream limit: https://github.com/keylase/nvidia-patch

I did not have any issues with this patch in 510.60.02.

Any help would be appreciated.

 

Thanks,

Zach

hardware_detection-63789480591.txt

[Abobader 3464]

Hello ZachR,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Hi there, please attach the main emby server log as well. Thanks.

[ZachR 2]

embyserver.txt Attached.

[softworkz 5066]

Linux version 5.4.0-113-generic (buildd@lcy02-amd64-067) (gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.1))

This does not look like a regular Ubuntu installation... what is it?

Is there some virtualization/containerization involved?

SOLUTION:

Did you install the Nvidia drivers as described in our KB?
(which means you go to the Nvidia website and follow the instructions there)

Also, please remove the patch (for testing)

Edited May 31, 2022 by softworkz
Bolded solution text

[ZachR 2]

4 minutes ago, softworkz said:

Linux version 5.4.0-113-generic (buildd@lcy02-amd64-067) (gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.1))

This does not look like a regular Ubuntu installation... what is it?

Is there some virtualization/containerization involved?

Did you install the Nvidia drivers as described in our KB?
(which means you go to the Nvidia website and follow the instructions there)

Also, please remove the patch (for testing)

Hi,

This is Ubuntu Server 20.04 LTS, and I pulled the drivers and libs from apt. I will remove the patch and see if it resolves the issue.

Zach

[softworkz 5066]

5 minutes ago, ZachR said:

and I pulled the drivers and libs from apt.

Wrong. Please reread my message.

[ZachR 2]

3 minutes ago, softworkz said:

Wrong. Please reread my message.

I did, and turns out the issue was from not installing the driver correctly, as you mentioned. To fix, I downloaded the driver from Nvidia, ran the script as root, and said yes to DKMS, 32-bit libs, and X headless config, and rebooted. The issue has been resolved. Apologies if it has wasted your time.

[softworkz 5066]

1 minute ago, ZachR said:

Apologies if it has wasted your time.

Not at all. I'm glad that you got it solved!

I don't know why Ubuntu is just shipping half of the Nvidia drivers, but I never bothered to find out because I'm sure it's for some frustrating reason..

[ZachR 2]

11 minutes ago, softworkz said:

Not at all. I'm glad that you got it solved!

I don't know why Ubuntu is just shipping half of the Nvidia drivers, but I never bothered to find out because I'm sure it's for some frustrating reason..

I wonder if it is due to the Nvidia Drivers needing to be re-built via DKMS...

[softworkz 5066]

4 minutes ago, ZachR said:

I wonder if it is due to the Nvidia Drivers needing to be re-built via DKMS...

Hm, I don't think so, because the missing parts are more about CUDA, OpenCL, compute runtime libs and such things. 
But I really don't know for sure.