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Can't Play Library


Go to solution Solved by ericinsc,

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Posted

I had an issue with the box my collection was on, so I moved it to the same machine that that MB3 Server is running. I added the shares (UNC PATH) and now it sees the library, scans, but I can not play from the remote machines using MB Classic. I can still play one collection from a different box. Please help!

CWNashvegas
Posted

Can you play from the remote machine using the Web Clent?

Posted

No. I can't play that collection from the web client. I can play the older collection on a different box with the web client. I think it may be a share permissions on this new machine?

Posted

It's not UNC .. I am rebuilding the library to see if that works. This is on a Server 2012 box, any thoughts?

Posted

Its rebuilding now, still can't play. I will post.

Posted

So how do I attach a zip file??

CWNashvegas
Posted

Click on "more reply options" below the post box. That will take you to the advanced editor, with an attachment option at the bottom.

Posted

Ok - Now I am getting the UNC paths error on the web client.

Posted

there is no unc paths error in the web client. (i should know).

 

please tell us what browser you're using and be a little more descriptive in telling us about the problem.

Posted

Also, please post one server log that contains a playback attempt. 15 logs is too many because i have no idea where to look.

CWNashvegas
Posted (edited)

I'm looking at your logs and you have more than one issue.

 

First of all, you've got the path: \\GABSVR\Eric$ as a watched (collection) item, and it's got all kinds of stuff in it, including some paths that exceed the character limit. It's trying to read what looks like an image of your user files (documents, desktop, etc). Find the collection containing that path and remove it and rescan.

Edited by Knowledge Base
Posted

Version 3.0.5031.21343 Server Version.

 

I can see all of the collection on the client (MB Classic 3.0074 (Latest version). But I can't play anything. I had a collection on a different machine that still plays, I just starting getting the UNC paths error.

Posted

That's the collection I can still watch, the collection on gabsvr2012 is the one I can't play.

CWNashvegas
Posted

That's the collection I can still watch, the collection on gabsvr2012 is the one I can't play.

Hm. Okay. It's throwing errors so I looked there first. So nevermind on that then. I see problems with shortcuts maybe but Luke can help more there.

Posted

Thank You !! I have been using MB forever, its always worked GREAT!

Posted

try to setup your shares so that they don't exceed 260 characters. for example:

 

\\GABSVR\Eric$\MY SHIT\Eric Work Files 3-2012\WD_SmartWare\46AE5BFEB0B94AC3BA56940E41E4BEF4\C_\Users\egable\Desktop\PMMCD\ServicePacks\SP2\14_0_02_Third_Party\JBOSS_PORTAL\jboss-portal-2.6.4\docs\portal\referenceGuide\html_single\images\themeguide

Posted (edited)

The GABSVR shares actually work. Its the GABSVR2012 shares that I can't play.

Edited by ericinsc
Posted

well i'm happy to help but i need more concrete information besides it doesn't work,

 

such as, when i do this, this and this, this is what happens, when instead i was expecting something else. screenshots are helpful too. also, if you could avoid zipping logs that'd be great so that i can read them in the browser.

  • Solution
Posted

Thanks for the help .. it was permissions! Always remember to make it discoverable .... duh huh moment. Thanks Again !!

  • Like 1

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