Drive not scanned.

[jlj1950 7]

I moved a Western Digital My Passport 4TB external drive to my server laptop. 

After I ran a manual files scan, I checked and no scan was done.

The WD is contained within a propietary case with propprietary software. Is there a way to get Emby to scan that drive?

The drive is USB-C and NTFS formatted. Do I need to get a USB 2.0 to USB 3.0 adapter, if there is such a thing?

Thanks.

Edited March 12, 2022 by jlj1950

[Luke 42083]

Hi there, did you import the drive into a library in Emby library setup?

[jlj1950 7]

I used the same standard proceedure as I've used with the other eight drives. I treat each drive as a library.

Edited March 12, 2022 by jlj1950

[Happy2Play 9783]

Can you provide a server log along with the folder path you provided when you setup the library in Emby.

[jlj1950 7]

Included are the three most recent files in the logs directory.

hardware_detection-63782612003.txt embyserver-63782611920.txt embyserver.txt

[Happy2Play 9783]

And the path / drive that is not appearing?

	Line 461: 2022-03-11 17:28:03.384 Info LibraryMonitor: Watching directory F:\
	Line 462: 2022-03-11 17:28:03.403 Info LibraryMonitor: Watching directory P:\
	Line 463: 2022-03-11 17:28:03.404 Info LibraryMonitor: Watching directory O:\
	Line 464: 2022-03-11 17:28:03.404 Info LibraryMonitor: Watching directory N:\
	Line 465: 2022-03-11 17:28:03.404 Info LibraryMonitor: Watching directory M:\
	Line 466: 2022-03-11 17:28:03.404 Info LibraryMonitor: Watching directory L:\
	Line 467: 2022-03-11 17:28:03.405 Info LibraryMonitor: Watching directory K:\
	Line 468: 2022-03-11 17:28:03.405 Info LibraryMonitor: Watching directory J:\
	Line 469: 2022-03-11 17:28:03.405 Info LibraryMonitor: Watching directory I:\
	Line 470: 2022-03-11 17:28:03.406 Info LibraryMonitor: Watching directory H:\

I am guessing M: as lots of media is being imported from that Drive.

Not sure on the "In use" IO errors you are occasionally getting.

System.IO.IOException: System.IO.IOException: The process cannot access the file 'M:\Series, Serials and Artists\2000s\The Tragedy Of Macbeth (2021).1080p.WEBRip.x264.AAC5.1.nfo' because it is being used by another process.

 

Sidenote I hope your drive letters never change.

Edited March 12, 2022 by Happy2Play

[jlj1950 7]

The unscanned drive is 'N.'

I used Windows Disk Manager to assign all my drives with sequential letters for permanent reference.

 

[Happy2Play 9783]

Not sure as there are 47 tries to Refresh that drive letter, but nothing appears to happen.

Info LibraryMonitor:  (N:\) will be refreshed.

Only thing I can think of would something on that drive preventing it scanning.

Using root of drive can be problematic as Emby can choke on the hidden system files, so it is never recommended.

You appear to have a duplicate path issue with another drive.

Info App: Found duplicate path: O:\Pythagorus

Parent and subfolder libraries can not be made it that is what happened here.

Edited March 12, 2022 by Happy2Play

[jlj1950 7]

I had a 400GB drive go bad and moved the contents into a folder on a larger drive. I named the folder after the drive. I used the .ignore file to get Emby scan to bypass that folder. I then removed the file and added the file as a library. A virtual drive if you will. I have had no problems, to my knowledge.

I have had no apparent problems with hidden files or directories. 

The WD Passport, drive N, has always been sluggish to start and seems to go to sleep. I don't know if there are drive controls I can access to change that. I'll check.

 

Edited March 12, 2022 by jlj1950

[Happy2Play 9783]

Can you test removing the N: library and create a sub folder on N: and add that to Emby to see if it imports the content of that subfolder?

[jlj1950 7]

I have WD software I used to modify the drive. There is an option that allows the drive firmware to work with Win10s Sleep function. I turned that off.

I made a new library. I 'imported' a subdirectory of the WD drive, '4K UHD.' The contents show up in the Home panel of the web app.

The next effort will be to import the whole drive. 

While scraping the 4K dir, the library's icon in the Library settings page displayed a progress circle and stuck at 97%, even though the scrape appeared to be finished.

The amount of time to import the 4TB drive may be long. Will any of the results be available before the scrape is finished, or will I need to wait untill the entire drive is done?

Sometimes I need to turn off the wifi. If a scan is going on, what will be the effect? Can I restart the scan and finish normally, when I restart the wifi?

[jlj1950 7]

I found the solution.

I create a library from one of the folders on the drive. I keep adding folders to that library until all folders have been added.

I delete the root folder. I refresh the metadata and rescan the files.

The Home page, on thre web app, shows only the drive designation 'N: Zeus' , and not all the individual foiolders, as I had feared.

Everything seems to be running smoothly noe for the WD My Passport Ultra driive.

[ebr 16187]

Hi.  You do not want to set it up that way.  You should not have/need two locations that encompass the same thing.  N:\ includes all the other folders you added.

For simplicity, I would suggest creating a folder on N: called something like "Emby".  Then move all the media folders you want to have in this library under that "Emby" folder.  Now setup the library to just point to "N:\Emby".

[jlj1950 7]

No help. Wrong. Read previous posts.

[jlj1950 7]

 

 

The problem has been solved, more than once.
There are several work arounds to this issue.
The problem: a WD My Passport Ultra's root directory cannot be added as a library in Emby.
This is not true for generic drives with generic drive enclosures.

Nine drives, seven 2.5" laptop drives, were attached to an Amazon Basics seven port hub and the hub then plugged into a dock.
Two 3.5" desktop drives plugged, directly, into the same dock, for a total of nine.
The drive in question, a Western Digital My Passport Ultra 4TB drive was plugged into the dock directly. 
The WD drive is USB 3.0. The others are USB 2.0.

The first effort was to use the same method as had worked for the other nine drives. 
The Library web page was used to set specifications for the new library and to add the root directory.
This worked flawlessly in the case of the nine previous drives. 
The WD, however, uses proprietary hardware and firmware. This seemed to make a difference.
This probably accounts for the difficulty in adding the drive as a library.
The program would not successfully scan the drive.

Happy2Play suggested I try and make a subdirectory to the drive and import that into Emby as a library, as a test.
I decided that a more conclusive choice would to add one of the root's existing directories as a library, which I did successfully.
My next effort was to add all root directories as Library elements using the '+ Foldrs' option. 
This worked. On the Home webpage, there was a single Library icon for the drive rather than the seven or so I expected.
This left a minor annoyance. If the subdirectories were out of order, I would have to delete one or more to add them in correct order.

At this point, I realized there may be another solution. The Library accepted a subdirectory but not the root directory. 
What was the difference? The subdirectory contained media files. The root directory did not. 
I located a small (79KB) video and placed a copy in the WD drive's root directory.
I then deleted all folders from that Library and added the root directory. That worked.
The solution I have chosen is adding a placeholder media file in the root directory, 
then adding the root directory as a library as I had done in the other nine cases.

Thanks to Happy2Play for the subdirectory import idea.

[ebr 16187]

3 hours ago, jlj1950 said:

No help. Wrong. Read previous posts.

Hi.  My solution is still actually the best approach to take as the root of drives can have a lot of hidden stuff that can cause problems (as Happy pointed out early in this thread).

The fact that you don't want the same location virtually duplicated in the list of locations is also correct and that situation should be avoided.

Thanks.