Can't use external connection even with open ports

[Fl0ppy 3]

Hey,

I can't reach my server from outside my house. I followed all the tutos that Emby gives to you but it's useless.

I open my port on my firewalls and on my box, I don't know what I missed.

 

Thanks for your help

[Abobader 3469]

Hello Fl0ppy,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42083]

Hi there @Fl0ppy please step through our Connection Troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

and let us know exactly which steps succeed and which steps do not. Thanks !

[Fl0ppy 3]

Hi, I followed your tuto so for now :

All the Internal Connection work, I can reach my server from this computer, and from emby app if I'm connected to the same network.

But I can't reach the server with the remote acces nor from emby connect

[pwhodges 2012]

How is your port forwarding in the router set up?

Paul

[Fl0ppy 3]

I open my ports on my firewall and on my freebox,

Do you need more details ?

[Luke 42083]

47 minutes ago, Fl0ppy said:

I open my ports on my firewall and on my freebox,

Do you need more details ?

How exactly did you chicks the port forwarding? Can you show screenshots?

[Fl0ppy 3]

Never mind, I know what my problem was.

I forgot to put the correct computer for the redirection.

Edited February 22, 2022 by Fl0ppy

[Luke 42083]

Thanks for the feedback !