Reverse Proxy - Cannot Access via Apps, But Can Access Through Browser

[landon 0]

I have been an Emby user for many years (migrating from the XBMC days) and I like to think I am at least somewhat knowledgeable, but I am at a loss with my current situation and could use some additional minds.

I will try to keep this as brief as I can, while still explaining everything.

I have EmbyServer (Emby Repo release) running as a Docker container on Unraid. Everything works great locally. I have all of my internet facing dockers running though a reverse proxy (NGNIX Proxy Manager), through a Cloudflare Argo Tunnel. This all works perfectly (all of the Docker containers I have running through this reverse proxy). My only issue is with Emby.

The issue I am having is that I cannot connect to my Emby server remotely through any Emby app. I can connect remotely via browser, without any issue. In other words, when I am on my LTE on my phone I can connect to Emby via Chrome, but if I try to connect via the Emby app, I get "incorrect username or password" and cannot get in. I have tried this on my Android phone as well as an iOS device, and both exhibit the same issue (I can remotely access Emby via the web browser, but not through the Emby app).

Because I can access Emby remotely through the browser, I am really at a loss as to what to look at as far as the app login issue.

This is NOT using Emby Connect, it is manually connecting, using local usernames/passwords.

Any insight as to what I might try to look into to get this resolved?

[Abobader 3470]

Hello landon,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[landon 0]

Figured this out! Solution below solved my issue. 

 

[Luke 42085]

Thanks for the feedback.

[Carlo 4561]

Something you might want to check on as well is that it's difficult to get the correct settings for nginx via Proxy Manager as it only covers the basics and with your use of Cloudflare and web sockets, certs and other things you really need to hand craft the proxy setup for Emby.

I would suggest reading the 4 pages here: