darkside40 91 Posted May 17, 2021 Share Posted May 17, 2021 Hi there, i have a problem with all Multi Channel Audio (E-AC3, AC3 etc) which is downmixed to 2.0 on my Xiaomi Android TV. Voices sound robotic, like they have artifacts in it or if somebody speaks into a can. I only have this kind of problem with the Emby App. If i let the files Play via the Kodi App on the same TV it sounds normal. So i know it is not a problem with the TV or with the Emby Server, it must be the App. I am using the Emby Server 4.5.4.0 and the Emby App 2.0.09g. Form the dash of the server i can see that the files are direct play, so no transcoding involved. I also dont think it is a setting problem, because there is no much to alter in the sound settings of the App. Is this kind of problem already known? Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 17, 2021 Share Posted May 17, 2021 Hi. No, this is the first we've heard of such an issue. Can you please play one of these items for just a few seconds and then send a log from the app? You can send the log right from the cog menu during playback. Thanks. Link to comment Share on other sites More sharing options...
Luke 37256 Posted May 18, 2021 Share Posted May 18, 2021 @darkside40 ? Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 18, 2021 Author Share Posted May 18, 2021 Okay just send a log a minute ago. User logged in should be Home. Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 18, 2021 Share Posted May 18, 2021 It is using the TVs internal decoders for the audio. Are you just using the TV speakers or is there other audio equipment involved? Have you tried re-booting the TV? Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 18, 2021 Author Share Posted May 18, 2021 No i am using the internal speakers of the TV and yes i have rebooted it several times. What i dont understand: if i play the files via Kodi/Embycon on the same device the sound is normal. Thats why i thought that die Emby App is doing some bad downmix etc. Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 18, 2021 Share Posted May 18, 2021 They may or may not be using the same decoders for audio. Our app is using the TVs decoders. If you use the "playback correction" menu option during playback, does it have an effect? Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 20, 2021 Author Share Posted May 20, 2021 I will give that a shot tonight when i am back home. Whats this playback correction suppose to do? Link to comment Share on other sites More sharing options...
Carlo 4331 Posted May 20, 2021 Share Posted May 20, 2021 Correct Playback Issues It tries different things to get your media to playback. You can use this multiple times with each press trying more drasit things including having the server transcode the file. Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 20, 2021 Author Share Posted May 20, 2021 Okay i have tried it. Seems like the first stage is that it recodes the Audio to 5.1 AAC, which sounds much better. The Voices are not so robotic anymore. It is not as good as the downmixed 2.0 AAC i have added to the mkv, but a general improvement. Is there anyway i can force this setting, or a downmix on the Server side for that client? Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 20, 2021 Share Posted May 20, 2021 Can you try the current beta of the app? Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 21, 2021 Author Share Posted May 21, 2021 Is that also available via the Playstore? Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 21, 2021 Share Posted May 21, 2021 4 hours ago, darkside40 said: Is that also available via the Playstore? Not yet. Google is about 5 beta versions behind right now. Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 22, 2021 Author Share Posted May 22, 2021 (edited) Okay so i have to find a way to sideload, correct? And where do i find that beta? Is this the correct APK? https://github.com/MediaBrowser/Emby.Releases/blob/master/androidtv/app-google-release.apk Edited May 22, 2021 by darkside40 Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 22, 2021 Share Posted May 22, 2021 6 hours ago, darkside40 said: And where do i find that beta? Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 28, 2021 Author Share Posted May 28, 2021 Sorry for the late reply, but it was a busy week an having never sideloaded anything on a Android TV before i had to do a bit of research. I have now install 2.0.21 and the sound is definitely better. Could be only improved by having the ability to downmix the 5.1 to 2.0 on the client. Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 28, 2021 Share Posted May 28, 2021 1 hour ago, darkside40 said: Could be only improved by having the ability to downmix the 5.1 to 2.0 on the client. Hi. You can do that. Just select "Downmix to stereo" in the audio output option in playback settings. Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 28, 2021 Author Share Posted May 28, 2021 Sorry but i cant find such an option. Link to comment Share on other sites More sharing options...
Luke 37256 Posted May 29, 2021 Share Posted May 29, 2021 2 hours ago, darkside40 said: Sorry but i cant find such an option. Hi there, where are you looking for it? Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 29, 2021 Author Share Posted May 29, 2021 Was looking in the Cog menus you can reach from the home screen (top right corner) and in the cog menu while you playback a file. So i looked in the Emby Client? Do i need the most recent Emby Server for it? I am still on 4.5.4.0? Link to comment Share on other sites More sharing options...
Carlo 4331 Posted May 29, 2021 Share Posted May 29, 2021 Hi, Try the playback menu in the client settings. If your system support this there will be a menu and if not the option won't be there. Link to comment Share on other sites More sharing options...
darkside40 91 Posted May 29, 2021 Author Share Posted May 29, 2021 Nope no sound options in that menu. Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 29, 2021 Share Posted May 29, 2021 8 hours ago, darkside40 said: Nope no sound options in that menu. Then that means that the system is reporting only stereo support so it is already downmixing to stereo. Link to comment Share on other sites More sharing options...
odeuxcool 8 Posted April 27, 2023 Share Posted April 27, 2023 Hello ! I encounter exactly the same problem, all the videos which are in EAC3 audio format and on Android TV only, a "robotic" and slightly "jerky" sound since the last update of the television. for other audio formats no problem. Resetting the TV + reinstalling Emby did not change anything Link to comment Share on other sites More sharing options...
Luke 37256 Posted May 1, 2023 Share Posted May 1, 2023 On 4/27/2023 at 2:09 AM, odeuxcool said: Hello ! I encounter exactly the same problem, all the videos which are in EAC3 audio format and on Android TV only, a "robotic" and slightly "jerky" sound since the last update of the television. for other audio formats no problem. Resetting the TV + reinstalling Emby did not change anything @odeuxcool Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
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