eaveltz 0 Posted May 9, 2021 Share Posted May 9, 2021 Good afternoon All, I oringinally installed the emby server on an Nvidia Shield for my brother-in-law back in 2019 to be used with a portable harddrive. When in use this install worked well and and he was happy. He is not very tech savy and wasn't really using the Shield but came to me recently (last month) to start using it again. To my surprise the Emby Server app said that it was not compatiable with the current version of Android that was currently on his Shield and could not be accessed. As a result, I decidied to uninstall this version of the Emby Server app and installed the latest version (4.5.4.0). Once installed, as normal, I get an IP address to login. For some reason I cannot login to this server. I tried using a laptop, my phone and even a browser on the Nvidia Shield. All devices are on the same local network and I have no problem logging into my person Emby server using these same devices. See screenshots below. Can someone please help me with this? Thanks Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Take a look at the router DHCP assignment to verify if that is the correct IP of the shield. Let us know what you find. Link to comment Share on other sites More sharing options...
eaveltz 0 Posted May 9, 2021 Author Share Posted May 9, 2021 Just checked and can't find a device on my network with that IP address. How can I resolve that? Thanks Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Were you able to find the Shield TV IP in the DHCP list? Link to comment Share on other sites More sharing options...
eaveltz 0 Posted May 9, 2021 Author Share Posted May 9, 2021 Correction. I didn't show up earlier but I can see it now. See images. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 OK, so make sure Emby server is started and then try connecting to it again. Link to comment Share on other sites More sharing options...
eaveltz 0 Posted May 9, 2021 Author Share Posted May 9, 2021 Just tried after my last post and same connection error Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 9, 2021 Share Posted May 9, 2021 Hi. What happens if you put that address directly in the browser address bar instead of trying to go through app.emby.media? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Dang it, thought I mentioned to do that earlier. Link to comment Share on other sites More sharing options...
eaveltz 0 Posted May 9, 2021 Author Share Posted May 9, 2021 I get this... Link to comment Share on other sites More sharing options...
Luke 37065 Posted May 9, 2021 Share Posted May 9, 2021 Hi there, are you sure emby server is started and running on the server machine? Link to comment Share on other sites More sharing options...
eaveltz 0 Posted May 9, 2021 Author Share Posted May 9, 2021 This is what I show on the Nvidia Shield when I open the Emby Server app. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Right so what happens if you open a web browser on your PC and enter http://192.168.1.16:8096 in the URL line up top? Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 9, 2021 Share Posted May 9, 2021 5 minutes ago, cayars said: http://192.168.1.16:8096 in the URL line up top? He showed that above. I think the only conclusion is that something on the network is blocking access or the two devices are on different networks. 1 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 From your PC if you open a command box can you ping the Shield TV? ping 192.168.1.16 Let us know if you can do that. Also are both you computer and Shield TV on the same network and connected the same way? IE both ethernet or both WIFI? Link to comment Share on other sites More sharing options...
eaveltz 0 Posted May 10, 2021 Author Share Posted May 10, 2021 Both devices are on WiFi and I cannot ping 192.168.1.16. What should I do about that? Link to comment Share on other sites More sharing options...
Luke 37065 Posted May 10, 2021 Share Posted May 10, 2021 21 minutes ago, eaveltz said: Both devices are on WiFi and I cannot ping 192.168.1.16. What should I do about that? What happens when you try? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 10, 2021 Share Posted May 10, 2021 7 hours ago, eaveltz said: Both devices are on WiFi and I cannot ping 192.168.1.16. What should I do about that? Sounds like you have WIFI isolation or maybe using a guest network. What is the IP of the PC? Link to comment Share on other sites More sharing options...
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