joshstix 25 Posted April 24, 2021 Share Posted April 24, 2021 For the last few days I have had an issue where Emby just crashes when starting up on my xbox one x. I loads and logs in to the server then goes to the TV page and shows some blank tiles then drops straight back to the xbox UI. I am on version 1.1.348.70 of Emby theatre and version 4.5.4.0 on Emby Server. I am not seeing the same issue on Emby app for IOS or in the browser, even from the xbox but the browser is not a solution as it won't use the full screen and doesn't work with my remote. Any pointers on how to troubleshoot this for xbox? Link to comment Share on other sites More sharing options...
Luke 37157 Posted April 24, 2021 Share Posted April 24, 2021 Hi there, can you please attach the emby server log from when this happens? Thanks. Link to comment Share on other sites More sharing options...
joshstix 25 Posted April 24, 2021 Author Share Posted April 24, 2021 Attached is a log after a restart of emby server then attempting to connect from emby theatre on the xbox a couple of times. embyserver (3).txt Link to comment Share on other sites More sharing options...
joshstix 25 Posted April 27, 2021 Author Share Posted April 27, 2021 Now that I've uploaded the log is there any tips on troubleshooting the issue? Link to comment Share on other sites More sharing options...
Luke 37157 Posted April 27, 2021 Share Posted April 27, 2021 Hi, we're pushing an update out today. Once you have it, please try it and let me know how that compares. thanks. 1 Link to comment Share on other sites More sharing options...
joshstix 25 Posted April 28, 2021 Author Share Posted April 28, 2021 Legend. I tested but same issue, not surprising because it hadn't updated. Checked for updates but nothing was found. So I uninstalled and reinstalled now I am on version 1.1.349.70 and it is working a treat. Link to comment Share on other sites More sharing options...
Luke 37157 Posted April 28, 2021 Share Posted April 28, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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