ShadowKindjal 19 Posted April 22, 2021 Share Posted April 22, 2021 I may be missing something but I can't seem to find the option to offset subtitles. Can someone direct me? I'm in the web app running server version 4.5.4.0. Maybe it's a setting that I don't have enabled? Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 22, 2021 Author Share Posted April 22, 2021 This image from the server 4.5 release post shows the option being below stats for nerds but my server web app doesn't have that option. Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted April 23, 2021 Share Posted April 23, 2021 1 hour ago, ShadowKindjal said: This image from the server 4.5 release post shows the option being below stats for nerds but my server web app doesn't have that option. That applies to external subs only. Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 It applies for both internal and external subtitles, but not when burning in subtitles with server transcoding. Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 2 hours ago, Luke said: It applies for both internal and external subtitles, but not when burning in subtitles with server transcoding. What would I have to enable/disable to get this working. I never see the option for offset correction and I haven't found any clear documentation on enabling it. I currently have "Allow subtitle extraction on the fly" enabled. Would I have to disable this? Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 1 minute ago, ShadowKindjal said: What would I have to enable/disable to get this working. I never see the option for offset correction and I haven't found any clear documentation on enabling it. I currently have "Allow subtitle extraction on the fly" enabled. Would I have to disable this? That option generally needs to be on, yes. Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 Just now, Luke said: That option generally needs to be on, yes. OK. Could it possibly be because I primarily only have internal subtitles as @GrimReaper76 previously mentioned? I'm using Chrome. Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 2 minutes ago, ShadowKindjal said: OK. Could it possibly be because I primarily only have internal subtitles as @GrimReaper76 previously mentioned? I'm using Chrome. What device are you using Chrome on? Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 Just now, Luke said: What device are you using Chrome on? I'm using Chrome on Windows 10. Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 1 minute ago, ShadowKindjal said: I'm using Chrome on Windows 10. Have you restricted any user transcoding permissions? Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 1 minute ago, Luke said: Have you restricted any user transcoding permissions? No, this account has full permissions. Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 (edited) I know you requested that Happy2Play split this out two topics but I just downloaded external subtitles via the opensubtitles plugin and I finally have access to the offset option but only on the external subtitles. Seems to be a similar issue. Edited April 23, 2021 by ShadowKindjal Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 Hi there, please go over an example. thanks. Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 I did not have the option to offset subtitles until I downloaded external subtitles from opensubtitles. As GrimReaper76 mentioned, this feature seems to not work on internal subtitles. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 23, 2021 Share Posted April 23, 2021 What playback method is being used? Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 1 minute ago, Happy2Play said: What playback method is being used? That example was transcoded Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 Although, I just tested it with a DirectStream and it yielded the same results Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 23, 2021 Share Posted April 23, 2021 As mentioned there is no offset for transcoded items. 2 hours ago, Luke said: It applies for both internal and external subtitles, but not when burning in subtitles with server transcoding. Just now, ShadowKindjal said: Although, I just tested it with a DirectStream and it yielded the same results A specific example Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 1 minute ago, Happy2Play said: As mentioned there is no offset for transcoded items. A specific example You can still use the offset when transcoding, just not in the case if it's burning in the subtitles. Link to comment Share on other sites More sharing options...
Luke 37095 Posted April 23, 2021 Share Posted April 23, 2021 4 minutes ago, ShadowKindjal said: That example was transcoded Server ffmpeg log? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 23, 2021 Share Posted April 23, 2021 Just now, Luke said: You can still use the offset when transcoding, just not in the case if it's burning in the subtitles. And where will one know this? I am guessing only in the ffmpeg log. Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 Just now, Happy2Play said: A specific example Here you go Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 2 minutes ago, Luke said: Server ffmpeg log? Here you go ffmpeg-transcode-fffe792a-97f2-4381-a0ff-4e165a453155_1.txt Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted April 23, 2021 Author Share Posted April 23, 2021 Logs for the direct stream. ffmpeg-remux-afdf4ca2-d28c-482e-8e2d-c2ffe6c4876e_1.txt Link to comment Share on other sites More sharing options...
Solution Luke 37095 Posted April 23, 2021 Solution Share Posted April 23, 2021 I'm very sorry, my mistake. There is actually an issue here where the menu is being hidden for internal subtitles when it should not be. this was not the intended design. This will be resolved in Emby Server 4.6. Thanks. 1 Link to comment Share on other sites More sharing options...
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