foleys 6 Posted February 4, 2021 Author Share Posted February 4, 2021 For the most part yes. Some shows it never happens, most shows it happens on literally every transition, and some shows it just happens sporadic. Link to comment Share on other sites More sharing options...
foleys 6 Posted February 28, 2021 Author Share Posted February 28, 2021 So is there no hope to resolve this issue? Is there anything else I can provide to help fix this problem? Link to comment Share on other sites More sharing options...
ebr 14918 Posted February 28, 2021 Share Posted February 28, 2021 Have you tried the latest beta of the app? Link to comment Share on other sites More sharing options...
foleys 6 Posted February 28, 2021 Author Share Posted February 28, 2021 I have not. Is obtaining access to the Amazon Fire TV App beta still accomplished as described in this post? Link to comment Share on other sites More sharing options...
ebr 14918 Posted March 1, 2021 Share Posted March 1, 2021 4 hours ago, foleys said: I have not. Is obtaining access to the Amazon Fire TV App beta still accomplished as described in this post? Yes. Please PM me your Amazon region. Link to comment Share on other sites More sharing options...
foleys 6 Posted March 1, 2021 Author Share Posted March 1, 2021 Sorry to report that the latest beta v1.8.78a does NOT fix this issue. Link to comment Share on other sites More sharing options...
rbjtech 4278 Posted March 1, 2021 Share Posted March 1, 2021 (edited) An interesting one. Can you create a short 10 second media file with just Video - no Audio. Then add this to play after the normal media so Media (AV) > Media (no Audio) > Media (AV) I feel it's something to do with the AVR handshake/HDCP, so maybe playing a short video with no Audio resets it somehow. Just something to try ? edit -- Or - using your own tests, instead of a blank Audio media, playback a file using one of the two Audio methods below - again, with the idea that this resets the HDCP, ready for the 'next' track. I agree with your logic, it's the transition from one to another which is tripping this up - as playing it manually works fine. Things that DID resolve the issue: - downmix the AAC-LC 6 channel audio track to AAC-LC 2 channel stereo - re-encode the audio track to AC3 6 channe I have a spare Gen 2 FireTV stick and free HDMI ports on my Denon AVR, so I may try and recreate this myself. edit 2 - Ah this HEVC profile is not compatible with a Gen2 fireTV stick - they transcode, so not a fair test - so can't reproduce the test scenario, sorry. Edited March 1, 2021 by rbjtech Link to comment Share on other sites More sharing options...
ebr 14918 Posted March 1, 2021 Share Posted March 1, 2021 2 hours ago, rbjtech said: I feel it's something to do with the AVR handshake/HDCP I agree. That seems like the most likely culprit. Just not sure why. I cannot reproduce it either. Link to comment Share on other sites More sharing options...
foleys 6 Posted March 1, 2021 Author Share Posted March 1, 2021 7 hours ago, rbjtech said: Media (AV) > Media (no Audio) > Media (AV) Unfortunately this did not help. I had actually previously tried something similar by sandwiching the offending media with known-good media in a playlist. Link to comment Share on other sites More sharing options...
rbjtech 4278 Posted March 1, 2021 Share Posted March 1, 2021 (edited) If I understood your post above, if you converted the media to AC3 instead of 6 channel AAC, the issue appears to resolve itself ? The latest Yammy f/w (7th Jan) does mention an Audio Drop Out issue - it may be totally unrelated of course. https://uk.yamaha.com/en/support/updates/rx-a2a_rx-v6a_tsr-700_firm.html Edited March 1, 2021 by rbjtech Link to comment Share on other sites More sharing options...
foleys 6 Posted March 1, 2021 Author Share Posted March 1, 2021 1 hour ago, rbjtech said: If I understood your post above, if you converted the media to AC3 instead of 6 channel AAC, the issue appears to resolve itself ? Yes that is correct. I used mkvtoolnix to extract all the individual streams, then re-encode the audio to AC3, and remux. Good find on the firmware, but unfortunately this did not fix the issue either. I'm not using ARC, so I would not have necessarily expected it to help. Link to comment Share on other sites More sharing options...
Solution foleys 6 Posted June 2, 2021 Author Solution Share Posted June 2, 2021 This issue appears to be resolved with either the Server 4.6 release or the Android/FireTV client 2.0 release. They were both released in to close of a time frame that I was unable to test each new release individually. Link to comment Share on other sites More sharing options...
ebr 14918 Posted June 2, 2021 Share Posted June 2, 2021 Thanks for letting us know. Link to comment Share on other sites More sharing options...
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