sdragon001 5 Posted December 24, 2020 Share Posted December 24, 2020 this happens every time i try to sync trakt. below is failure log ive reset and made a new token trough trakt enabled emby again. deleted catch everything i could possible think of. Locked at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.Get(HttpRequestOptions options) at Trakt.Api.TraktApi.<>c__DisplayClass32_0.<<getfromtrakt>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at Trakt.Api.TraktApi.Retry[T](Func`1 function) at Trakt.Api.TraktApi.GetFromTrakt(String url, CancellationToken cancellationToken, TraktUser traktUser) at Trakt.Api.TraktApi.SendGetAllWatchedMoviesRequest(TraktUser traktUser, CancellationToken cancellationToken) at Trakt.ScheduledTasks.SyncLibraryTask.SyncMovies(User user, TraktUser traktUser, ISplittableProgress`1 progress, CancellationToken cancellationToken) at Trakt.ScheduledTasks.SyncLibraryTask.SyncUserLibrary(User user, TraktUser traktUser, ISplittableProgress`1 progress, CancellationToken cancellationToken) at Trakt.ScheduledTasks.SyncLibraryTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)</getfromtrakt> Link to comment Share on other sites More sharing options...
Abobader 2958 Posted December 24, 2020 Share Posted December 24, 2020 Hello sdragon001, Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 24, 2020 Share Posted December 24, 2020 Hi, Can you upload the entire server log file please. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 25, 2020 Author Share Posted December 25, 2020 embyserver.txt Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 25, 2020 Share Posted December 25, 2020 Can you upload a screen shot of your Trakt settings. You can blur out/cover anything personal. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 25, 2020 Author Share Posted December 25, 2020 My settings are all default, nothing changed. It's all under my user name. And that's where the pin code goes aswell. Sorry kept getting am error trying to up load screen shot. But nothing is checked for excluded folder/paths What is checked is: Skip unwatched import from trakt Export media info What's not checked is: Update trakt watched Durning schedule task Sync collection during scheduled task Enable debugging. I have tried have all checked, some check or none checked and still same result. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 25, 2020 Author Share Posted December 25, 2020 Also I'll add I do not have any task triggers set either. Everytime I did in the past, it would fail on that but if I did it manual it was fine. I don't know what I'm doing wrong or if I screwed up my server build. It's just running in Windows 10 current updates, emby is current. Plugin for trakt is current. Running on Cpu: I7-6700hq GPU:Nvidia GeForce GTX 960m Ram: SK Hynix 16 GB Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 25, 2020 Share Posted December 25, 2020 This is what I see in the log: 2020-12-24 06:47:51.121 Info Trakt: Playback Started 2020-12-24 06:47:51.121 Info Trakt: Could not match user with any stored credentials So that would seem to indicate an issue with your account on trakt like a ban or something assuming you token is good. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 25, 2020 Author Share Posted December 25, 2020 (edited) I just revoked the old one as the issue was with that one too, then in the emby plugin I click get pin, loads webpage click yes then pin, save pin in emby plugin, click save. And test. No success. Now on their web page. I login to my account, everthing is in good standing. No issues on that side at all. Now this wasn't always an issue. It used to work before November of this year. And since I work out of town I haven't had much time to look into it until now. (Edit) I can also visibly see the new token was added to trakt via my setting menu where it says I've giving access and such time and date. Edited December 25, 2020 by sdragon001 Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 25, 2020 Share Posted December 25, 2020 I would email them and see if they placed a ban on your account for API use. This has happened to a few users and they can get a token and can login fine. Other than confirmation from trakt they wouldn't know except that API calls don't work. You could also try to sync to a different trakt account and if that works would give strong indication of a ban in place. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 25, 2020 Author Share Posted December 25, 2020 Hmmm ok I'll give that try for sure, thank you for the advice. I'll update once I try. Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 25, 2020 Share Posted December 25, 2020 Let us know how this works. It's one reason that can cause this issue and is pretty easy to test so... If the new account has the same issue, we need to dig deeper. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 26, 2020 Author Share Posted December 26, 2020 Just sent up a new temp account for takt.tv and everything seemed to sync fine. No failures whatso ever. I wonder why they have a ban for API use on my account. Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 26, 2020 Share Posted December 26, 2020 It could just be a config issue on their side but sounds like you need to reach out to them and have them check your account. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted December 27, 2020 Author Share Posted December 27, 2020 Thank you for all the help, I truly appreciate it durning the holiday times. I've sent them an email about it all. Hoping they can give me some answers and possibly fix the issue. Link to comment Share on other sites More sharing options...
Carlo 4331 Posted December 27, 2020 Share Posted December 27, 2020 Nice, keep me up to date on what they say/do. Link to comment Share on other sites More sharing options...
sdragon001 5 Posted January 18, 2021 Author Share Posted January 18, 2021 they told me i created an api or something and had a website selected and it showed high data, i went into the settings and nothing was there. inturn i deleted the account and started fresh and everything is working great. Link to comment Share on other sites More sharing options...
Gilgamesh_48 948 Posted January 18, 2021 Share Posted January 18, 2021 (edited) 25 minutes ago, sdragon001 said: they told me i created an api or something and had a website selected and it showed high data, i went into the settings and nothing was there. inturn i deleted the account and started fresh and everything is working great. From time to time it seems that the Emby Trakt plugin goes crazy somehow. When I suddenly lost the ability to use Trakt, as I detailed in another thread thread, I had done nothing different and Trakt reported that I suddenly had 1000s and 1000s of api hits to Trakt. It was not anything I did at all and, after Trakt reset my account, everything has been fine and my activity is low normal. I have no idea what is happening at all and no idea if there is anything that can be done to prevent it from happening again. My guess is that there is actually a bug of some kind in Trakt's api interface and every so often things just go haywire. I keep a backup free Trakt account active just in case but there has been no need for it, thank goodness. I do not think that the Emby plugin is actually at fault but rather the Trakt bug get activated on some kind of rare combination of events. Of course "I could be wrong, but I don't think so." Edited January 18, 2021 by Gilgamesh_48 1 Link to comment Share on other sites More sharing options...
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