jsc1205 47 Posted December 23, 2020 Share Posted December 23, 2020 I currently use Emby on a Shield TV Pro in our dedicated home theater but remotely, I will use it on my iPad or android cell phone. For some reason, when using the iPad, there are a couple of movies that will not play from the very beginning but rather 13-15 seconds in. Trying to rewind back to very beginning doesnt work either. Have no idea why this keeps happening. Shield and android cell phone works fine. Also, if I do try to mess with the rewind with one of these movies, if I exit out of the movie, it keeps playing. I have to totally get out of the app and force close it to make it stop. Any ideas on why? Thanks! Link to comment Share on other sites More sharing options...
Luke 37065 Posted December 25, 2020 Share Posted December 25, 2020 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 9, 2021 Share Posted January 9, 2021 @jsc1205 ? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted January 9, 2021 Share Posted January 9, 2021 Maybe related to this? Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 9, 2021 Author Share Posted January 9, 2021 8 minutes ago, vdatanet said: Maybe related to this? I would have to concur because I only see this problem using Emby on my iPad. It does NOT happen on my Shield TV Pro. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 11, 2021 Share Posted January 11, 2021 On 1/9/2021 at 6:12 PM, jsc1205 said: I would have to concur because I only see this problem using Emby on my iPad. It does NOT happen on my Shield TV Pro. Can we please look at an example like I previously requested? Thanks. Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 17, 2021 Author Share Posted January 17, 2021 On 1/10/2021 at 9:50 PM, Luke said: Can we please look at an example like I previously requested? Thanks. Luke, what exactly can I attach that will help you guys figure out why this is happening. Thanks! Link to comment Share on other sites More sharing options...
pwhodges 1530 Posted January 17, 2021 Share Posted January 17, 2021 Do as suggested in his earlier link: Paul Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 19, 2021 Author Share Posted January 19, 2021 On 1/10/2021 at 9:50 PM, Luke said: Can we please look at an example like I previously requested? Thanks. Luke, not sure what to show you other than several movies will start at 10 secs into the movie instead of the very beginning. I'm only seeing this on my iPad (using latest version from the App Store). Current server on my Synology NAS is 4.5.4.0. This is exactly what vdatanet has described above and in this thread: Evidently this is only happening on iOS devices. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 19, 2021 Share Posted January 19, 2021 Can you please attach the information requested? Thanks. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted January 19, 2021 Share Posted January 19, 2021 (edited) That's an Emby MPV player issue affecting iOS and tvOS. Edited January 19, 2021 by vdatanet Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 20, 2021 Author Share Posted January 20, 2021 3 hours ago, vdatanet said: That's an Emby MPV player issue affecting iOS and tvOS. vdatanet What exactly did you provide for this problem? I tried to obtain a log from my iPad, but you cannot even click on it and does nothing. Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 26, 2021 Author Share Posted January 26, 2021 Luke Any update for a fix on this since it involves the Emby MPV payer and iOS devices? Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 29, 2021 Author Share Posted January 29, 2021 Not only are some movies starting 10 secs in instead of the very beginning using an iOS device (iPad in my case), now I'm getting something entirely weird. I start a movie and about 2 mins in, the screen flashes to the black screen saying Emby, flashes back the movie, flash to Emby screen, circle working icon...back and forth, then completely shuts down. Have no idea why this is happening. Any ideas? If you ask for log file from Emby on my iPad, you cannot even click on it. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 29, 2021 Share Posted January 29, 2021 HI there, yes this has been reported before. We are looking into it. We will be updating the embedded player that we use soon and we'll see if that helps with that. Thanks. Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 29, 2021 Author Share Posted January 29, 2021 Thanks for the quick reply Luke!!! Link to comment Share on other sites More sharing options...
jsc1205 47 Posted January 30, 2021 Author Share Posted January 30, 2021 On 1/28/2021 at 7:42 PM, Luke said: HI there, yes this has been reported before. We are looking into it. We will be updating the embedded player that we use soon and we'll see if that helps with that. Thanks. Luke - any on word this will be coming out? Since it keeps happening, using Emby on an iPad (or any iOS) device is kind of useless until resolved. Thanks! Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 30, 2021 Share Posted January 30, 2021 Hopefully soon. 1 Link to comment Share on other sites More sharing options...
jsc1205 47 Posted May 17, 2021 Author Share Posted May 17, 2021 @Luke@cayars Any news on when this issue will be fixed? Its currently still happening. Thanks! 1 Link to comment Share on other sites More sharing options...
jsc1205 47 Posted October 31, 2021 Author Share Posted October 31, 2021 @Luke @cayars Last input on this issue was that it was being looked into to fix. I can report that it has NOT been fixed, so is this on the radar to implement and get resolved? Thanks! Link to comment Share on other sites More sharing options...
jsc1205 47 Posted November 4, 2021 Author Share Posted November 4, 2021 Any updates on this? Thanks Link to comment Share on other sites More sharing options...
Luke 37065 Posted March 4, 2022 Share Posted March 4, 2022 @jsc1205 The upcoming update to the Emby for iOS app will have an updated mpv player that will hopefully resolve this. I did a couple quick tests of movies with DTS and was not able to reproduce. Link to comment Share on other sites More sharing options...
jsc1205 47 Posted March 5, 2022 Author Share Posted March 5, 2022 On 3/3/2022 at 11:21 PM, Luke said: @jsc1205 The upcoming update to the Emby for iOS app will have an updated mpv player that will hopefully resolve this. I did a couple quick tests of movies with DTS and was not able to reproduce. Any idea when the update will be out? Link to comment Share on other sites More sharing options...
Luke 37065 Posted March 6, 2022 Share Posted March 6, 2022 Hopefully soon. Link to comment Share on other sites More sharing options...
jsc1205 47 Posted March 27, 2022 Author Share Posted March 27, 2022 This is still an ongoing issue. Is there a fix coming at all? Link to comment Share on other sites More sharing options...
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