HannahLRichards 0 Posted November 26, 2020 Share Posted November 26, 2020 Just subscribed and getting an error already. Please can you help. Thank you Link to comment Share on other sites More sharing options...
rbjtech 4287 Posted November 26, 2020 Share Posted November 26, 2020 (edited) Is this your server - or are you using somebody else's server ? If somebody else's, then please speak with them as they are responsible for the user/device limit. If it's your own server, and you believe you are using less than you have a license for (25 devices by default) - then please provide the logs so we can investigate why you are getting this error message. Edited November 26, 2020 by rbjtech Link to comment Share on other sites More sharing options...
FrostByte 5052 Posted November 26, 2020 Share Posted November 26, 2020 Did the status change after entering your key on the server? Link to comment Share on other sites More sharing options...
ebr 14929 Posted November 26, 2020 Share Posted November 26, 2020 44 minutes ago, rbjtech said: Is this your server - or are you using somebody else's server ? If somebody else's, then please speak with them as they are responsible for the user/device limit. If it's your own server, and you believe you are using less than you have a license for (25 devices by default) - then please provide the logs so we can investigate why you are getting this error message. Hi. The above are the key questions. Thanks. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 15, 2020 Share Posted December 15, 2020 @HannahLRichards Did you get this resolved? If not can you supply answers to some of the questions? Link to comment Share on other sites More sharing options...
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