Karl Blixt 8 Posted August 19, 2020 Share Posted August 19, 2020 Hello, I have a OP8Pro and trying to cast to a Shield android tv. all with the latest updates. Now, everything works perfectly well. Except for when I try to skip either forward or backwards in time the playback breaks down and the movie starts over from the beginning and turns black and silent until the movie have caught up to the point I tried to skip to. this effect both the skip/rewind buttons as well as free search. this issue also appear when trying to resume a movie. the movie starts from the beginning and remain black and silent until the movie have caught up with where i wanted to resume. I haven't tested it for my entire library but I haven't found a movie that don't have this issue. Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 19, 2020 Share Posted August 19, 2020 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted August 24, 2020 Author Share Posted August 24, 2020 hi Luke, sorry for the delay. I've had a session where I've replicated the issue for a few minutes. I rebooted the server just before the session so it would be easy to locate. first I began with casting my emby app on my phone to my shield tv. I then did a few things with the following results: - 1: tried to resumed a tv-show for a few seconds: black screen, time passing as if it was playing from beginning but nothing. - 2: move to a point in time fairly early on in the show: frozen screen of where i skipped to and time starting from 0:00 and counting on as if it were playing. once the time caught up with where I skipped to it resumed playing as expected. - 3: move to a point further into the show and then end the stream: as step 1. then I tried without the casting on the phone directly and it worked flawlessly, and tried the same with casting on and same symptoms as before. embyserver.txt ffmpeg-remux-0fe0c93c-dee1-4da9-b979-3bd7908ef864_1.txt ffmpeg-remux-a7fb56d5-c2b7-4a89-be09-38081c7ef561_1.txt ffmpeg-remux-f187810f-1523-447f-ae9d-96760bb85dab_1.txt ffmpeg-transcode-8ba309c5-6621-43fa-b763-9bf146c1f26e_1.txt ffmpeg-transcode-be7a1ba6-9898-48b4-a9f2-36cf8accd35c_1.txt ffmpeg-transcode-e816c445-b188-4b78-a57f-336bf78e60e7_1.txt ffmpeg-transcode-feee72e0-6756-4b9b-9dbc-630248249b74_1.txt Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted August 28, 2020 Author Share Posted August 28, 2020 Have you had time to take a look into this yet? Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted September 2, 2020 Author Share Posted September 2, 2020 Or maybe this topic should be in the android-TV section. I'm unsure. Link to comment Share on other sites More sharing options...
Luke 37064 Posted September 16, 2020 Share Posted September 16, 2020 HI, are you still running into this? 1 Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted September 18, 2020 Author Share Posted September 18, 2020 (edited) AWESOME! It's fixed Thank you so much! Edited September 18, 2020 by Karl Blixt Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted September 18, 2020 Author Share Posted September 18, 2020 However... I'm now experiencing another issue with the app, regardless of casting or not. I'll make a sepperate topic for it. Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted January 6, 2021 Author Share Posted January 6, 2021 This issue is now back I'm afraid. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 6, 2021 Share Posted January 6, 2021 16 hours ago, Karl Blixt said: This issue is now back I'm afraid. Just tested and it seems to be working ok from here: Thanks. Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted January 7, 2021 Author Share Posted January 7, 2021 Ok, so I have now replicated the issue. 1: connect to shield with OP8Pro phone. 2: start playing a movie 3: skip ahead (or back) in the movie using the time line dot (scrubbing) or the quick skip button in either direction. Now after that I expect the movie to continue playing the movie from that point but what happens is strange: The video freezes and only show a still image from the moment that I tried to skip to, the audio continues as if it plays from there but the time indicator starts from the beginning of the movie. Now, if the time catches up normaly by playing through the movie up until the freeze frame. The video continues as if nothing happened from that point onward, but the audio is still playing as if I skipped ahead. So they are incredibly out of sync. I'll provide logs. I have rotated the logs before replicating the issue. embyserver (1).txt ffmpeg-transcode-337c21eb-cc4a-4a39-8b99-d63022cb69c4_1.txt ffmpeg-transcode-4798380c-8d30-4432-ab30-f5711ef4b526_1.txt ffmpeg-transcode-66e8b47c-4693-4ad6-8a52-8800058174fc_1.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 11, 2021 Share Posted January 11, 2021 Hi, I notice you customized some server transcoding settings: Quote >>>>> Non-Default Encoder Parameters Warning EncoderParametersH264LibX.ConstantRateFactor: Original: 23 Actual: 15 Warning EncoderParametersH264LibX.Preset: Original: veryfast Actual: slower Can you try setting those back to default and see if it helps? Thanks. Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted January 12, 2021 Author Share Posted January 12, 2021 I'm sorry but the issue persist. Here are some fresh logfiles: ffmpeg-transcode-b080de1e-68d1-466a-b2b2-29be862fd5e4_1.txt ffmpeg-transcode-0a595c23-767e-42a0-ae2e-c963e8006756_1.txt ffmpeg-transcode-bb29f50a-6930-4cb9-aa4c-52a6812645ae_1.txt embyserver (2).txt Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted January 18, 2021 Author Share Posted January 18, 2021 I recently got a chromecast and casting to it has the same issue. So you want some logs of that? Do you need anything else for troubleshooting? Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 18, 2021 Share Posted January 18, 2021 2 hours ago, Karl Blixt said: I recently got a chromecast and casting to it has the same issue. So you want some logs of that? Do you need anything else for troubleshooting? Yes please, thanks. Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted January 19, 2021 Author Share Posted January 19, 2021 Sorry, I was mistaken, skipping works fine on the chromecast. Here are the log files from the session. I casted to the shield and tried to skip a few times. I played and skipped normally through the app on my phone And I played and skipped normally on the chromecast. Can you see the issues I'm having in the logs? ffmpeg-remux-afb9165d-42a5-4496-bf1b-2a3131199576_1.txt ffmpeg-remux-206b7b1b-b55f-49fc-8530-50ec864f1b79_1.txt ffmpeg-remux-3d341cef-1056-4a27-aa70-eae805e4752e_1.txt ffmpeg-remux-2c94083a-9b2c-4b6f-bc47-b8d07a8bfc32_1.txt ffmpeg-remux-11ba3885-5d6f-49c6-a2cd-a153ee3bd272_1.txt ffmpeg-remux-554c6522-927d-46ac-8f35-30d7243fd055_1.txt ffmpeg-remux-332b128e-acd8-422c-b590-163d82a36dce_1.txt ffmpeg-remux-3aa7e3fc-8744-40b8-af6f-81f765eee815_1.txt ffmpeg-remux-b5a958ea-591f-472a-9894-c5064c869196_1.txt ffmpeg-remux-a4616a43-1746-415a-a915-546d33cd386f_1.txt embyserver (3).txt Link to comment Share on other sites More sharing options...
Carlo 4330 Posted January 23, 2021 Share Posted January 23, 2021 Hi, so what exactly is the problem? Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 4, 2021 Share Posted February 4, 2021 Are you still running into this? Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted February 28, 2021 Author Share Posted February 28, 2021 (edited) Yes, I'm afraid so. And I think I've fairly thoroughly explained the issue. If you have any specific questions I'll gladly answer them for you. I'll do any troubleshooting you want me to perform. Edited February 28, 2021 by Karl Blixt Link to comment Share on other sites More sharing options...
Luke 37064 Posted March 12, 2021 Share Posted March 12, 2021 Would you mind trying the beta version of our android tv app? Thanks. Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted March 12, 2021 Author Share Posted March 12, 2021 Sure, I'm not at home this week however, so it'll have to wait until next Friday. Sorry. Link to comment Share on other sites More sharing options...
Karl Blixt 8 Posted March 12, 2021 Author Share Posted March 12, 2021 (edited) Nvm, I just tested it out before leaving just now. Sorry, same issue I'm afraid. Here is the log from the session. BTW, Can you see the issue I'm having in the log? ffmpeg-remux-5375f53c-70dc-4381-98d3-7900d09f8437_1.txt ffmpeg-remux-73197ca4-9a0e-436b-9087-d62521d3051d_1.txt embyserver (4).txt ffmpeg-remux-5b830888-d064-464b-bddf-a2a6b9a916c7_1.txt Edited March 12, 2021 by Karl Blixt Link to comment Share on other sites More sharing options...
Luke 37064 Posted March 12, 2021 Share Posted March 12, 2021 Thanks, we'll take a look. Link to comment Share on other sites More sharing options...
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