edelvalle00 1 Posted August 14, 2020 Share Posted August 14, 2020 To whom it may concern, Live TV stopped working, it was working perfectly fine at least a couple of days ago, today "Programs", "Guide", "channels" is empty on my firestick, I tried directly on the web app and the same. Again, it was working perfectly two days ago, but... please let me know what type of log you need. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 14, 2020 Share Posted August 14, 2020 Hi, please try refreshing the guide data in emby server and see if that helps. thanks. Link to comment Share on other sites More sharing options...
edelvalle00 1 Posted August 14, 2020 Author Share Posted August 14, 2020 Thank you Luke, do you mean under settings - LiveTV? I tried that, no luck, a gray bar comes up under the button, but just for a second or two and disappears, if it is a progress bar, does not fill, seems like it is not loading anything. Link to comment Share on other sites More sharing options...
edelvalle00 1 Posted August 14, 2020 Author Share Posted August 14, 2020 I have another Emby server on Windows and is doing exactly the same. so seems like the update is not available or blocked. I don't see anything being blocked by my firewall, and again, it was working before. Link to comment Share on other sites More sharing options...
ebr 14913 Posted August 14, 2020 Share Posted August 14, 2020 In the log you provided, I don't see the refresh guide task completing. Can we see a log after the task has run completely? Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 14, 2020 Share Posted August 14, 2020 What tuner and guide data have you added? Link to comment Share on other sites More sharing options...
edelvalle00 1 Posted August 14, 2020 Author Share Posted August 14, 2020 Here is the log, i am not sure if this is the one you need. As for the guide I am using Emby Guide Data. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 14, 2020 Share Posted August 14, 2020 What kind of tuner? Link to comment Share on other sites More sharing options...
edelvalle00 1 Posted August 14, 2020 Author Share Posted August 14, 2020 Sorry, Link to comment Share on other sites More sharing options...
Solution Luke 37064 Posted August 14, 2020 Solution Share Posted August 14, 2020 Try putting this url into a browser: http://10.20.20.35:5004/lineup.json Are your channels listed? If not then you'll need to go to your HD Homerun web interface and fix that, probably by doing a channel scan. Then once you've done that, then refresh the guide data again in emby server. Link to comment Share on other sites More sharing options...
edelvalle00 1 Posted August 14, 2020 Author Share Posted August 14, 2020 That was the problem, I fixed that channel lineup at the tuner, did a refresh guide and seems like I am back in business! Thank you very much, I appreciate your help!! And I did search before contacting you, but I could not find anything. thanks again!! 1 Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 15, 2020 Share Posted August 15, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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