toddgoodsite@outlook.com 1 Posted May 12, 2020 Share Posted May 12, 2020 Where do I get help with this? I have the key, copied and pasted but I get this error. I have tried blanking it out and doing it again and also doing a key retrieval neither of which work. What am I doing wrong? All I need to do is get my key and paste it into the box, and hit save right? Link to comment Share on other sites More sharing options...
Gilgamesh_48 944 Posted May 12, 2020 Share Posted May 12, 2020 That is all I did and it just worked. Sometimes cut and paste somehow screws up strings in some ways. You might try typing the key in manually. It is a bit of a hassle but it does not hurt to try. 1 Link to comment Share on other sites More sharing options...
ebr 14929 Posted May 12, 2020 Share Posted May 12, 2020 Hi. I believe you already did but in these cases, simply send an email to billingsupport@emby.media. I will say, though, that 99.9% of these issues are local network or security configuration. 1 Link to comment Share on other sites More sharing options...
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